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Chevrolet of Bellevue

Bellevue, WA

2.7
41 Reviews

13400 NE 20th Street

Bellevue, WA

98005

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Showing 41 reviews

January 23, 2024

Don't ever come here for service. I purchased vehicle in this dealership, but serviced it in much closer one. Then comes a day when I want to turn my lease into purchase. I thought co More

by igor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Larson
Jan 23, 2024 -

Chevrolet of Bellevue responded

Igor, We are sorry to see your frustration with the car and the service dept. If you have not done so yet, would you please be so kind as to call and ask to speak to the GM? We would like to know a bit more about this situation. We greatly appreciate your time in this matter.

October 20, 2023

Sam was very quick in responding to our inquiry. And was very helpful getting additional photos to us. More

by bighornfly
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Lange
July 05, 2023

July 5, 2023 Reply from Chevrolet. Nothing else to say: I do apologize that it has taken so long to hear back regarding your Repurchase Request. After submitting your case over to o More

by mitnutra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Larson
Jul 05, 2023 -

mitnutra responded

Chevrolet is a SCAM!!!

Jul 05, 2023 -

Chevrolet of Bellevue responded

Hi Mitnutra, Thank you for taking the time to respond. Andrew is with GM directly and will do everything possible to help. We work hard to make sure our customers are more than happy with our products and services, and we look forward to making sure you are more than happy as well.

Jul 05, 2023 -

mitnutra responded

This is outrageous. Are you playing a joke on me? Seriously??? What kind of con artists do you take yourselves for???? It's amusing to see how this unfolds. You sell me a car with issues, then give me the runaround instead of fixing it. My time is continually wasted in attempts to resolve the problem. Each time I bring the car in for service, you charge Chevrolet a hefty sum under the guise of warranty repairs. But nothing is ever repaired, and you pocket a significant amount from these service charges and the exorbitant markup from the sale. It’s a double victory for you. This operation screams fraud!

June 24, 2023

They are less than honest in their discussions about pricing and discussing if and when vehicle is available. More

by sdoran1949
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Mohammed
Jun 26, 2023 -

Chevrolet of Bellevue responded

Hello, We are sorry you are not happy with the information you are getting. We would love to ensure you are more than happy with our customer service. Would you please reach out to the GM so we may put you in touch with someone you connect with? We appreciate the opportunity to earn your business, and we thank you for your time.

Jun 26, 2023 -

sdoran1949 responded

I am now working with a different dealer,

June 08, 2023

Daniel Gonzalez promised a smoking deal, delivery within 2 months, and a call at a certain time. None of these things happened, was 20 minutes late for a call, delivery was 2-6 months as opposed to 2 months More

by Techfanboy87
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Daniel Gonazlez
Jun 08, 2023 -

Chevrolet of Bellevue responded

J.P, we are sorry to hear this was not the experience you were looking for. We agree and would love to make sure you are more than taken care of. Would you please be so kind as to reach out and ask to speak to the GM? We will do our best to track you down as well and speak to you directly. Thank you for the opportunity to earn your business.

April 03, 2023

Bellevue sales team Mark, Andrew, Miguel and Sasha came through for us with making our 2023 Silverado purchase as easy as possible with a very particular buyer as myself and coming all the way from Hawaii. More

by Richard
Recommend Dealer
Yes
Employees Worked With
Mark, Andrew, Miguel, Sasha
January 09, 2023

Went to new location, side by side with Cadillac. Wanted to see/buy a cadillac, was handed to RED, who acted as if he was a Cadillac salesman. He was not. He showed me a cadillac he said was IDENTICA More

by jg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
red
Jan 12, 2023 -

Chevrolet of Bellevue responded

Hi JG, Would you please call us and ask to speak to our GM? We would like to know a bit more about this. We pride ourselves in our knowledge, experience, and service when it comes to our vehicles and are #1 for that very reason. We know we can continue to serve you at the highest level.

Jan 18, 2023 -

jg responded

No need for me to call. Your GM will do his/her job, feed me sympathy and understanding, and put me off to either no one, or another person who will do the same. As one of Trump's lackeys once said, there's the truth, and there's the real truth. My experience with your company is what I should have been prepared for. Your company, i.e. your sales staff, take advantage of the potential buyers lack of experience, lack of knowledge of how dealerships work, and perhaps mistake the appreciation of the attention the salespersons give to them for an honesty that is demonstrated to be unwarranted. Regards, JG

July 18, 2022

We had some issues with our initial experience, but the manager, Jeff is working with us, so we are very happy now, and we have to give a shout out to the best finance rep we have ever worked with, Shelby. More

by Amy K.
Customer Service
Recommend Dealer
Yes
Employees Worked With
Shelby in Finance
November 28, 2021

It was a great experience that I purchased a Chevrolet product from Chevrolet of Bellevue . The sales person Se Shin offered a great help, and the transaction went really smoothly. More

by qi.zhang.ncs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Se Shin
Nov 28, 2021 -

qi.zhang.ncs responded

It was a great experience that I purchased a Chevrolet product from Chevrolet of Bellevue . The sales person Se Shin offered a great help, and the transaction went really smoothly.

April 03, 2021

I was so lucky to stop by Bellevue Chevrolet at their new dealership location. I have had a Blazer in the past but when I found I needed a new transmission in my BMW X5, I decided to stop by Bellevue Chevro More

by Cece H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jazmyne, Andrew, Jeff, Ronald
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