Charlie Obaugh Chevrolet Buick GMC
Staunton, VA
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I Briana Marsh had an amazing time trying to find a car at Charlie Obaughs. I wanted to give a shout out to "Brent Groff"! Brent Groff is defiantly a good sales men. Gives honest opinions, will work with at Charlie Obaughs. I wanted to give a shout out to "Brent Groff"! Brent Groff is defiantly a good sales men. Gives honest opinions, will work with you and is very patient. I would refer him to anyone who is interested in buying a car at Obaughs. More
I dealt with salesman, Hunter Hudson. I went in to see three vehicles is saw on line. Hunter was very patient and spent time showing me each vehicle. I purchased a 2022 Chevrolet Mali I went in to see three vehicles is saw on line. Hunter was very patient and spent time showing me each vehicle. I purchased a 2022 Chevrolet Malibu. A week later I needed assistance with a feature on the car I was not familiar with. I reached Hunter on his cell and he was very responsive in assisting me. If you go to his dealership, see Hunter Hudson. More
Continued disappointment! I bought a 2019 Chevy Colorado ZR2 from them little over a month ago now. Less than 30 days the check engine light came on and needed fuel rails repl I bought a 2019 Chevy Colorado ZR2 from them little over a month ago now. Less than 30 days the check engine light came on and needed fuel rails replaced. Within two days of repairs it is now leaking fuel and must be taken back in. Also to those veterans seeing the service flags out front, they gave no recognition or offers. Will be looking for another dealer to take personal and business purchases elsewhere unless something drastically changes. More
Ali Shama helped my family get a newer vehicle to drive and I'm so grateful to have such an amazing friend. He is an Incredible sales person that will break his back to help out anyone in need of a vehi and I'm so grateful to have such an amazing friend. He is an Incredible sales person that will break his back to help out anyone in need of a vehicle.. So glad I went to Charlie Obaugh to have him help me purchase our vehicle.... More
Amazing experience with Brent Groff this week. My car was totaled in an accident and I was not in the position to get another car AT ALL, but he and the team made it happen. Not only did he find m My car was totaled in an accident and I was not in the position to get another car AT ALL, but he and the team made it happen. Not only did he find me something, but he worked and searched until he found something that I would be happy with! I am both grateful and impressed with the service and care I received. I will definitely be back! More
Customer Service Manager suggested that I bring my Enclave in for a paint job since it was under warranty. I took it in and he was very rude about the process said he never seen my vehicle and did no Enclave in for a paint job since it was under warranty. I took it in and he was very rude about the process said he never seen my vehicle and did not suggest that. Told me to file it on my insurance and hung the phone up in my face. I would not have made that trip back across the mountain if I wasn't told to bring it back. I will not take my vehicle back there regardless of what it needs. The service stinks and especially for a manager to act that way I can only imagine how his team performs with a leader like that. More
The dealership is Great I have service my vehicles here for 4 years and bought three vehicles from them now. Excellent Staff and facilities! Highly reccomend! for 4 years and bought three vehicles from them now. Excellent Staff and facilities! Highly reccomend! More
I recently purchased a 2022 Chevrolet Bolt EUV and had a home charger installed. Nate Claytor is the best car salesman I have ever worked with. He is quite knowledgeable. He patiently and thoroughly ans home charger installed. Nate Claytor is the best car salesman I have ever worked with. He is quite knowledgeable. He patiently and thoroughly answered all of my questions. He communicated regularly as we went through the process and promptly addressed minor glitches. 5 stars for Nate! I also appreciated Mark Puit who helped me (no pressure) purchase additional protections/warranties and set up financing. Great job, gentlemen! More
We constantly hear their ad guaranteeing "up to 130% of Kelly Blue Book on your trade". Yeah, well I thought they had low balled me, and that was confirmed when Carmax offered me $6,000 more. Guess that wa Kelly Blue Book on your trade". Yeah, well I thought they had low balled me, and that was confirmed when Carmax offered me $6,000 more. Guess that was just going to be all profit. I had to enter Eric Obaugh as the person I had contact with, because no other manager I talked to is listed. More