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Champion Buick GMC of Brighton

Brighton, MI

3.1
308 Reviews

7885 Grand River Rd

Brighton, MI

48114

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Showing 308 reviews

May 23, 2024

We highly recommend Champion in Brighton for their outstanding customer service. From the time we entered the door, being greeted by the staff to the time we spoke with both the new vehicle and used More

by Liz Knuth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy and Hunter
May 23, 2024 -

Liz Knuth responded

Looking for a good experience? Check out Champion.

May 24, 2024 -

Champion Buick GMC of Brighton responded

Thank you, Liz, for taking the time to share your recommendation and review your experience working with our team at Champion Buick GMC of Brighton. Our main goal is for all whom we assist to drive away feeling this satisfied with their experience. If we can be of any further assistance, please do not hesitate to give us a call! Thanks again.

March 23, 2024

Their service department is bad and due to my experiences I will not give them any more business. I'm in the market for a new vehicle and have eliminated Buick from my search in general. One time I dropped More

by Hk5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure
Mar 25, 2024 -

Champion Buick GMC of Brighton responded

Hello, we regret to hear you feel this way after your experience and apologize for any inconvenience. We will be sure to use your feedback to improve our efforts in the future. If there is anything we can do to restore your confidence in our dealership, please do not hesitate to contact our General Manager, John Foglio. He can be reached at: 810-227-1761. We hope to hear from you soon.

February 21, 2024

When faced with a task of finding a new dealer, I happened up Champion Buick GMS of Brighton and couldn’t be happier. Their level of customer service exceeds expectations. With such low levels of cus More

by Gigi2-8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Mike Foster, Ross (delivered service to my home)
Feb 26, 2024 -

Champion Buick GMC of Brighton responded

Hello Gigi, we're pleased to know Mike and team went above and beyond to make your service experience a positive one. We appreciate the awesome rating and feedback you've provided. We hope to be of assistance to you again in the future!

October 07, 2023

PLEASE PLEASE PLEASE read this before making your decision to buy here! We are now on our second lease with Champion. The first car went off without a problem. The second car a completely different s More

by spencer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Mike
August 01, 2023

Do not buy from here! I bought a vehicle, 2015 Equinox, from here, for my son and literally on the way home from the dealership, a “service tire system” light came on. I i More

by Jesi704
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Colin
April 25, 2023

We bought a 2014 jeep cherokee less then a month afterwards I take it in for a once over just to see if theres any issues . The jeep is a complete lemon. Which we trusted the car dealership to at le More

by Remixoflife
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Colin Kanners
May 24, 2023 -

Champion Buick GMC of Brighton responded

Our team would like to connect on your recent experience. Since we are unable to identify who you are, would you please give our Pre-Owned Manager, Don Pash, a call directly at: 810-225-7154.

December 06, 2022

Brought my car in for a 30 minute recall repair and I finally had to find someone after 1 and 1/2 hours to see what the delay was. Worst service ever. Would never return nor recommend to anyone to go t More

by Jlrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill McCue
October 11, 2021

I normally buy/lease Chevy. Helen DeLine is my sales rep and she has always been great! Since there were no Chevy vehicles available that I wanted, Helen worked with David Dehmel to find me a Buick. I was More

by kathy.hewitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dehmel, Helen DeLine (Chevy)
October 11, 2021

Super GREAT salesmen all around !! Jeff, Tom and Brad are guy's you can trust to help you make the right decision obtaining a vehicle during these challenging times. I will continue to be a customer and use More

by union1boss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lynn, Jeff Armstrong
October 04, 2021

A totally All around great experience with sales and financial services. They make it all work for a great deal. I found a new dealer. More

by Alaugustsr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Armstrong
Oct 05, 2021 -

Champion Buick GMC of Brighton responded

We are ecstatic of your purchase and recommendation of Champion Buick GMC of Brighton! Do not hesitate to call if you need anything. We sincerely thank you for your business and hope to continue serving you for many years to come! John Foglio, General Manager

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