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Centennial Hyundai

Las Vegas, NV

3.5
1,747 Reviews

6200 Centennial Center Blvd

Las Vegas, NV

89149

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Showing 1,747 reviews

February 27, 2024

They replaced the engine 2yr ago and now it has failed AGAIN. I could have been in an accident. The car began shutting down and ticking and the mechanic told me that the motor was blown. It had my oil cha More

by AHinton1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Blackwell, Becky Birnbaum
Feb 28, 2024 -

Centennial Hyundai responded

Hello, Thank you for expressing your concerns about your engine replacement. We understand how this could cause some confusion and frustration. I would appreciate the opportunity to speak with you directly. Please reach out so that we can discuss further details of what happened and find the best way to move forward. Brian Haffey - Service Manager - 725-236-4861 - brianhaffey@lithia.com

February 19, 2024

This dealership is fantastic! !! We had the pleasure of working with Ezequiel. He was MAGNIFICENT!! He was literally waiting on the curb for me when I pulled in. He was honest, str More

by Itzmikiii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ezequiel , Victor Perez
Feb 20, 2024 -

Centennial Hyundai responded

We're delighted to know that you had a fantastic experience with Ezequiel at Centennial Hyundai! It's great to see such positive feedback about our team. We appreciate your recommendation and look forward to serving any future car needs you may have. Safe travels in your new vehicle!

January 25, 2024

I purchased a Hyundai from this dealership and my salesman was Amir Ghasemi, this young man is exceptional he made sure I had everything I needed and was the best! He is truly an asset to the dealers More

by Deborah Gleason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir Ghasemi
Jan 26, 2024 -

Centennial Hyundai responded

Deborah, it's fantastic to know that Amir and our finance manager made your car buying experience at Centennial Hyundai a pleasant one. We appreciate the kind words! Enjoy your new Hyundai!

January 15, 2024

I was looking for cars online, I put my info in a site and said dealerships could contact me. These guys called me 2-5 times every day. They called, I didn't recognize the number, so I rejected it. The More

by Heather
Recommend Dealer
No
Employees Worked With
Gilbert Valenzuela
Jan 17, 2024 -

Centennial Hyundai responded

Hello Heather, Thank you for taking the time to bring this to my attention. I apologize for the increase in calls that you received. Our team works hard to provide our customers with open communication so that we can best serve them. We would be more than happy to work with you to get your name taken off our contact list. Please contact me so that we can remove your information. Gilbert Valenzuela - General Sales Manager - 725-236-4800

December 27, 2023

Bought a 2024 Hyundai Tuscan end of October 23. Got my first bill with $200 more payment a month. Finance manager added a platinum warranty and oil changes for life. One I trade my cars every 3 ye More

by Disney2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos finance
Dec 29, 2023 -

Centennial Hyundai responded

Hello, thank you for taking the time to provide our team with your concerns. It's important that our customers feel comfortable and informed during the entire sales process. I understand how frustrating this must be for you and would like a chance to continue speaking with you regarding your experience. Please reach out directly at your earliest convenience so we can discuss a possible resolution together. Gilbert Valenzuela - General Sales Manager - 725-236-4800

Dec 30, 2023 -

Disney2008 responded

I keep calling that number no one takes my calls goes to voicemail-why don’t you call me?

December 18, 2023

Unethical, no Integrity, will lie to your face. They sold me a used vehicle without telling me the airbag had deployed. The resale of a car where the airbag has deployed drops over 60%. This dealer More

by OhSoMad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gilbert Valenzuela
Dec 20, 2023 -

Centennial Hyundai responded

Hello, It's important for us that our customers feel confident in their transactions. It is unfortunate to see that this has not been your experience. Your feedback is very important to our team. Please contact me directly so that I may further address your concerns Gilbert Valenzuela - General Sales Manager - 725-236-4800

December 01, 2023

I have to say ! thank you so much to Centennial Hyundai for having Camilo Gomez as a Finance manager , when i say He worked , i mean it he worked his amazing magic t More

by Kierrarhanae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camilo Gomez, Ahmed Salim
Dec 04, 2023 -

Centennial Hyundai responded

We're so glad to know that Camilo and Ahmed provided you with such a memorable experience at Centennial Hyundai! It's wonderful to see your appreciation for their hard work. We'll be sure to pass along your kind words, and we look forward to seeing you again in the future!

November 21, 2023

Michael the salesman was courteous and helpful providing information about the Ionic 5. Gilbert the manager was candid about the real car pricing. More

by frank.celada
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rachi, Gilbert Valenzuela
Nov 22, 2023 -

Centennial Hyundai responded

We appreciate your feedback! It's great to know that our team at Centennial Hyundai was able to provide you with the necessary details about the Ionic 5. We always aim for transparency when it comes to pricing. Come visit our team again soon!

November 14, 2023

This location is continuously giving me issues! They were outright rude and unprofessional. I made an appointment for Nov 3rd and at no point was I advised that I would have to leave my car with th More

by BrknArts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Valiao, Unknown (Never introduced themselves)
Nov 15, 2023 -

Centennial Hyundai responded

Hello, I'm sorry to read about your recent experience at our dealership. It's concerning that you felt our team was unprofessional and we apologize for any miscommunication regarding the length of time needed for service on your vehicle. We would like to discuss this further, so please feel free to reach out at a convenient time for you. Brian Haffey - Service Manager - 725 236-4861 - brianhaffey@lithia.com

Nov 15, 2023 -

BrknArts responded

Hello! I will more than likely be following up with Corporate. While my car was in Jon’s care I received my car back with a damaged roof rack (dent/ strip missing) as well as my custom rims cracked/ broken from the Tire Rotation that I requested (each hubcap is cracked) not once was I informed of any of these errors. So locating errors after repairs/ work has been “completed” is ridiculous. I also did try to call the attached number and it is “out of service”

November 09, 2023

I never heard from them. Which was a disappointment as I was a serious buyer. More

by akmatt1
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shamarie Moses, Jimmy Diona, Jason Harvey, Hergie O'Brien, Carlo Ruiz, Jorge Tarango, Jesus Camacho, Jay Galarza, Shawn Allen
Nov 14, 2023 -

Centennial Hyundai responded

Hello, Thank you for reaching out. I am sorry to see that you did not receive the excellent communication we strive to provide. It is important to our team that as our guest, you feel valued and heard. We would appreciate the opportunity to earn your business. Please contact me at your convenience so that I may further assist you. Gilbert Valenzuela - General Sales Manager - 725-236-4800

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