Cecil Clark Chevrolet - Service Center

Very professional, courteous and helpful. Will definitely be back for service as needed. Thank you Will definitely be back for service as needed. Thank you More

Took a very long time to get the needed repairs, then was told to come back the next day for an additional part they had to order. Called two days later and no one knows what I’m talking about. Will go elsew told to come back the next day for an additional part they had to order. Called two days later and no one knows what I’m talking about. Will go elsewhere in the future. More

Personnel were professional, courteous , knowledgeable and respectful. Service needs were noted and were addressed in a timely manner. and respectful. Service needs were noted and were addressed in a timely manner. More

This dealership has always treated me like family. Richbfrom service department and Mike Johnson from sales are the greatest!!! Richbfrom service department and Mike Johnson from sales are the greatest!!! More

Quick service and fast checkout. Report was easy to read and had all the facts so I could plan my next appt. Report was easy to read and had all the facts so I could plan my next appt. More

On 5/2/24 I brought my 2022 Equinox in to be looked over for a few under warranty issues. I dropped my car off and was shuttled home. That all was a pleasant experience, as was the shuttle return and pickin for a few under warranty issues. I dropped my car off and was shuttled home. That all was a pleasant experience, as was the shuttle return and picking up my car. Now my extremely concerning issue is the fact that my vehicle left your facility for approximately an hour and thirty minutes. My car left your facility at 10:25am and returned to your facility at 11:44am. In that time, my car went from your facility at 10:25am and arriving at 10:50am to 9201 E Treasure Island Ave in Leesburg. In which my gps did not pick up another signal until 11:33am where it showed my vehicle at 9201 E Treasure Island Ave in Leesburg where it then arrived to your facility at 11:44am. The first trip was 3.45 miles and the second trip was 3.12 miles. Totaling to 6.57 miles. On my paperwork the odometer states it was at 35607. But when I dropped it off that morning my odometer was 35578. Mean I g from the time I dropped it off until the time I picked it up 29 miles were put on my car. Now only 7 can be accounted for so how did my accumulate 22 additional miles to the 7. Why did my car sit at that location for nearly 45 minutes? I’m not ok with my vehicle being used for someone’s ride to go take their lunch. Because I do t know where they went or what they did to my vehicle while gone. It’s not acceptable I came in to your facility on 5/3/24 to speak to the service advisor who helped me on 5/2/24 but I was told he was not there. So I left my name and number with another service advisor and asked to be called to discuss when Stephen, my advisor, came back to work. Which I was told would be today, 5/3/24. I have not heard from him and I don’t think it’s my job to track down someone to answer my question and address my concerns. If the tech was on lunch and took my vehicle to his home the liability for anything happening falls on me. He’s not on the clock when he’s on a lunch break. So therefore if he were to wreck my car I’d be screwed More

Excellent, very helpful and friendly service staff. ..In and out within one hour. Will use again. ..In and out within one hour. Will use again. More

Courteous and efficient when in for oil change and tire rotation. Easy to schedule appointment. rotation. Easy to schedule appointment. More

Had appointment with service department and they were to email me a quote. It's been over 2 weeks and the only response I got was to see if I wanted to trade in my car and purchase a new one. Very disappo email me a quote. It's been over 2 weeks and the only response I got was to see if I wanted to trade in my car and purchase a new one. Very disappointed More

On 5/2/24 I brought my 2022 Equinox in to be looked over for a few under warranty issues. I dropped my car off and was shuttled home. That all was a pleasant experience, as was the shuttle return and pickin for a few under warranty issues. I dropped my car off and was shuttled home. That all was a pleasant experience, as was the shuttle return and picking up my car. Now my extremely concerning issue is the fact that my vehicle left your facility for approximately an hour and thirty minutes. My car left your facility at 10:25am and returned to your facility at 11:44am. In that time, my car went from your facility at 10:25am and arriving at 10:50am to 9201 E Treasure Island Ave in Leesburg. In which my gps did not pick up another signal until 11:33am where it showed my vehicle at 9201 E Treasure Island Ave in Leesburg where it then arrived to your facility at 11:44am. The first trip was 3.45 miles and the second trip was 3.12 miles. Totaling to 6.57 miles. On my paperwork the odometer states it was at 35607. But when I dropped it off that morning my odometer was 35578. Mean I g from the time I dropped it off until the time I picked it up 29 miles were put on my car. Now only 7 can be accounted for so how did my accumulate 22 additional miles to the 7. Why did my car sit at that location for nearly 45 minutes? I’m not ok with my vehicle being used for someone’s ride to go take their lunch. Because I do t know where they went or what they did to my vehicle while gone. It’s not acceptable I came in to your facility on 5/3/24 to speak to the service advisor who helped me on 5/2/24 but I was told he was not there. So I left my name and number with another service advisor and asked to be called to discuss when Stephen, my advisor, came back to work. Which I was told would be today, 5/3/24. I have not heard from him and I don’t think it’s my job to track down someone to answer my question and address my concerns. If the tech was on lunch and took my vehicle to his home the liability for anything happening falls on me. He’s not on the clock when he’s on a lunch break. So therefore if he were to wreck my car I’d be screwed Since he is not a covered driver on my car insurance. More