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Cavender Grande Ford - Service Center

San Antonio, TX

4.9
53 Reviews

53 Reviews of Cavender Grande Ford - Service Center

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May 11, 2024

The service technician who came to my home was prompt and professional. The entire process was great. More

by charlie.smith75.cs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James field service technician
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May 13, 2024 -

Cavender Grande Ford responded

We're glad to know that you had a great experience with our service technician at Cavender Grande Ford. We strive for prompt and professional service every time! Thanks for the review.

Helpful
May 11, 2024

We were very satisfied with the work performed by Grande Ford. Francisco even helped us to learn some of the features we did not know our vehicle had. He is knowledgeable, professional and friendly. We appr More

by Gavino Limon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Valdez
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May 13, 2024 -

Cavender Grande Ford responded

We're glad to know you had a satisfying experience with us at Cavender Grande Ford! It's great that Francisco was able to assist and educate you about your vehicle. We appreciate the kind words, thank you for choosing us!

Helpful
May 03, 2024

Outstanding service provided by Francisco in the service department. Cavender Grande Ford provides excellent individualized support and service in all aspects of their dealership! More

by Ttjcck4642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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May 06, 2024 -

Cavender Grande Ford responded

We're so glad to know that Francisco and our team at Cavender Grande Ford provided you with outstanding service! We appreciate your kind words about the individualized support we strive for. Thanks for sharing this positive review!

Helpful
May 03, 2024

Great customer service. Technicians are very knologable and tgey know their job. I would definetly recommend thus place to family and friends. More

by manny05666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francjsco Valdez and Manuel.Ortiz
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May 06, 2024 -

Cavender Grande Ford responded

Manny, we're delighted to know you had a great experience with our technicians at Cavender Grande Ford. Thanks for recommending us to your family and friends!

Helpful
May 03, 2024

Went for oil change. Overall had a great experience. Denise was very friendly and approachable with my concerns. I look forward to my next visit More

by timjg86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Pendergrass
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May 06, 2024 -

Cavender Grande Ford responded

We're glad to know you had a great experience during your oil change visit at Cavender Grande Ford. Denise and our team are always here to assist with any concerns! Looking forward to seeing you next time.

Helpful
April 06, 2024

I had a bad experience getting my car serviced. It started with the call to initiate the service. I was put on hold and then the call was hung up. The person I was talking to didn't bother to call More

by eldrige69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda, Mike, Jorge
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Helpful
April 06, 2024

They took care of my car and I didn’t have to wait long by the time they finished. More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo "William" Fernandez Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Cavender Grande Ford responded

Patrick, we're thrilled our team could offer attentive and timely service! Thank you for choosing Cavender Grande Ford. Safe travels!

Helpful
April 05, 2024

The dealership I purchased my LIGHTNING from couldn't do a recall repair for 5 weeks. Amanda scheduled me the next business day. Well done. More

by f16viper69
Recommend Dealer
Yes
Employees Worked With
Amanda
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Apr 08, 2024 -

Cavender Grande Ford responded

We're glad to know that Amanda was able to assist you promptly with your recall repair at Cavender Grande Ford. Thanks for sharing this positive feedback!

Helpful
March 28, 2024

Staff was friendly and took great care of me. Cant wait to see the new facilities More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo "William" Fernandez Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Cavender Grande Ford responded

We appreciate your business and your review! Thanks from the Cavender Grande Ford Team!

Helpful
March 23, 2024

Amanda was simply awesome and caught a major safety issue. Will definitely use cavender grande again in the future More

by Texanric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda mcnutt
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Mar 24, 2024 -

Cavender Grande Ford responded

We're glad to know that Amanda was able to assist you effectively, especially with a major concern like yours. We are here for anything else you may need at Cavender Grande Ford!

Helpful
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