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Cavender Cadillac

San Antonio, TX

4.6
286 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 286 reviews

May 18, 2024

Gabby was very polite and efficient, she was great in every way. I would ask for her again. More

by utsfwg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Velazco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabbby
May 15, 2024

Carlos is the best. He takes excellent care of my automobile. He is kind and gracious. Carlos gives me confidence that my automobile is always in top form. I can’t say More

by martindhunt
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Cavender Cadillac responded

We're delighted to know that Carlos has been able to provide excellent service for your vehicle at Cavender Cadillac. It's great knowing you feel confident in the care we provide! Thanks so much for sharing your experiences with us, Martin.

May 15, 2024

Carlos is very courteous and helpful. They have a comfortable waiting room. Have used them since I bought my vehicle. More

by brownbernardette
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Carlos
May 16, 2024 -

Cavender Cadillac responded

We're glad to know you've had a positive experience with Carlos and our team at Cavender Cadillac. We appreciate your loyalty, and we'll continue doing our best to provide excellent service!

May 15, 2024

Total team Very attentive to what I was looking for in a vehicle used or new More

by cj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ruggero
May 16, 2024 -

Cavender Cadillac responded

Cj, thank you for leaving Cavender Cadillac a five-star review! We are happy to hear our team is attentive and that you found the vehicle you've been looking for. Enjoy the ride!

May 14, 2024

Not pushed, knowable, helpful, professional, the best service in and out of the shop. There service writers, 1 in particular, Carlos Villeral, he is outstanding in every area. I have been dealing with More

by jburtk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villereal
May 14, 2024 -

Cavender Cadillac responded

We're delighted to know that Carlos and our team at Cavender Cadillac have been providing you with outstanding service since 2015. We appreciate your kind words!

May 13, 2024

They are thoroughly on the same page as I am with my vehicle and appreciate the clean up afterwards More

by Caught red handed
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Carlos
May 14, 2024 -

Cavender Cadillac responded

Thank you for this awesome review of Cavender Cadillac! We appreciate your feedback!

May 08, 2024

Fastest, least painful car buying process I’ve ever experienced in the 30 years I’ve been buying cars More

by feaglerjon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
May 08, 2024 -

Cavender Cadillac responded

We're thrilled to know that your car-buying experience with Cavender Cadillac was quick and seamless! Thanks for sharing this positive feedback. Enjoy your new ride!

May 08, 2024

Very courteous and great customer service. Attentive to our needs and answered all of our questions. Our service advisor Carlos Villarreal is AWESOME! More

by drocha97
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Russell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance guy was great.
May 08, 2024 -

Cavender Cadillac responded

We're delighted to know that Carlos and our team at Cavender Cadillac provided you with excellent service! Thanks for the review, we appreciate your feedback.

May 03, 2024

Excellent customer service thank you would highly recommend the process went super fast again thank you More

by josecarrizales792
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Reyburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Cavender Cadillac responded

Jose, we're glad to know you had an excellent experience with us at Cavender Cadillac! Thanks for recommending our fast process and customer service.

May 03, 2024

It’s been a headache, Carlos and Ray are there for the commission. This Cadillac dealership cemented my decision in getting another. Service department is just not up to par. I waited over two years to ge More

by DRCARR40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray and Carlos
May 10, 2024 -

Cavender Cadillac responded

I'm really sorry to read about your experience. It's important for us that our customers feel valued and heard, so it's disappointing to learn we've fallen short of this expectation in your case. I would like the opportunity to address these issues directly with you and work towards a resolution - please reach out at your earliest convenience. Thank you, Allie Peters - Fixed Ops Director - (210) 561-4900

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