Casa Buick GMC

Great service! Mr. Munoz did a great job making sure the whole process of purchasing my truck was stress free. I highly recommend him if you're looking for a new ve Mr. Munoz did a great job making sure the whole process of purchasing my truck was stress free. I highly recommend him if you're looking for a new vehicle. More

I was not treated as a valued customer from the start. I was purchasing from another state and it took 4 days to close a deal. I asked my salesperson, Juan, if it would take this long if I was there in pers was purchasing from another state and it took 4 days to close a deal. I asked my salesperson, Juan, if it would take this long if I was there in person; he told me no. I asked him to treat me as if I was in the store, this never happened. I kept getting excuses that he was waiting on Mario, the sales manager. All the while others who were there in person were driving away the same day. After several messages and phone calls, I called the internet manager, I wish I knew his name, who finally got me some answers. The finance manager, Soraya, has yet to return my phone calls and emails in reference to my registration. It has been 4 days. She has picked up the phone, but then immediately hung up. This is very unprofessional. I asked Juan to inquire about my registration, I am still awaiting a response, going on 3 days now. It has been a stressful nightmare dealing with this dealership. From the start, I told them this was my wife's Christmas gift. There was no courtesy extended to attempt to get the truck here by Christmas. The lack of respect and interaction is ridiculous. I am still stressed awaiting a response for my registration answer. I would not purchase another vehicle from this dealership, maybe if I was there in person, but most likely not. GM should consider looking into this dealership. Juan, Mario, and Soraya have made this an unpleasant experience and by far the worst experience I have had in 23 years of purchasing vehicles from GM. More

Drove 3 hrs after deciding to give Crawford another shot even though an over-the-phone online sale had fallen through. Driving up to the dealership, Carlos Salas greeted us and took very good care of us! Ex even though an over-the-phone online sale had fallen through. Driving up to the dealership, Carlos Salas greeted us and took very good care of us! Exceptional customer service on his part. Doing business with him was a pleasure! Definitely will be back! More

Wonderful Service The Dynamic Duo of Sara and Soraya are the best sales/customer service and the most down to earth people you would deal with during car buying. They The Dynamic Duo of Sara and Soraya are the best sales/customer service and the most down to earth people you would deal with during car buying. They are very real people that I've ever dealt with in purchasing a vehicle. I had a great experience. More

Excellent Salesman and Finance Manager Tyler A. and Soraya H. worked with us to get us the best price possible. We went just to look and without being pushy Tyler helped find exactly what Tyler A. and Soraya H. worked with us to get us the best price possible. We went just to look and without being pushy Tyler helped find exactly what we were looking for, at the price we were looking for. Once in finance we were greeted by Soraya and she treated us like we were family! So happy with our purchase! We highly recommend Crawford Buick GMC!! This is the second vehicle we have purchased and will gladly go back. More

No stars This company is not a dealership but a stealership! They promised to make a deal right and went back on their word. They kept our money and won’t retu This company is not a dealership but a stealership! They promised to make a deal right and went back on their word. They kept our money and won’t return it!! Stay away!!! Dishonest company and employees!!!! More