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Car City Inc

Des Moines, IA

3.9
246 Reviews

4550 Merle Hay Rd

Des Moines, IA

50310

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Showing 246 reviews

November 03, 2023

Great selection, great financing and great warranties. They took exceptional care of me and respected my needs and got me in and out very fast. More

by TDW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Widen
October 31, 2023

Slick talkers watch out sold us a nice looking vehicle needed so much work to be down to it. Purchased the warranty with it and told us to wait a few weeks for it to kick in and take it to their recommend More

by Lsegovia69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Rouse
September 18, 2023

Hi, they did a good job I need to make a counteroffer! and ask sone more questions. More

by bobweb2845
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie Widen
June 25, 2022

I recommend car shopping here with Scott. He took really good care of me. I work 50-70 hours a week, Scott had me approved after I picked the vehicle I wanted to purchase from the website. Fr More

by lw191519
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hampe
May 10, 2022

They never reached out after i had submitted my request for information on a vehicle. More

by cameronvdubbouska
Recommend Dealer
No
Employees Worked With
none
October 05, 2021

Tony cares about you and works with you throughout the sale and even after the sale More

by Hintzep6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinson, Mohammad Ali
March 09, 2020

They lie. Their website says “guaranteed approval “ but that just isn’t true. They will turn you down for things that have no bearing on weather or not you can repay a car loan. More

by Andylauridsen
Recommend Dealer
No
Employees Worked With
Kim
November 23, 2019

Amazing Customer Service!! Mohammad was so friendly! Very knowledgeable and helped us choose the right car for our daughter! Service was fast and the selection of cars was great More

by mswatson4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammad Ali
October 21, 2019

Terrible experience I purchased a car from Car City in mid-August. It is now October 21 and still no plates. I called the dealership on September 14 as I only had a tag f More

by Damrowmom
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manager, Tony Martinson, Mike Campbell
October 17, 2019

Excellent! This was my first time buying a car. Dave was so patient and explained everything very well for me! I didn’t feel rushed or pressured to make any deci More

by Krysta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McClannahan
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