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Capitol City Ford Greenfield
Greenfield, IN
1,196 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 05, 2024
Even though I did not purchase a vehicle, the personnel were very helpful. I am hoping they will get another vehicle I can look over. I hope it's soon. were very helpful. I am hoping they will get another vehicle I can look over. I hope it's soon. More
by dkeesling1
Employees Worked With
Jeff Beaumont
Helpful August 16, 2023
Just Got my 2023 F150 Limited 2 weeks ago and it is great. Alan King helped me order it and was very knowledgeable about the whole deal. Got lucky and it came in early caused some minor problem but the great. Alan King helped me order it and was very knowledgeable about the whole deal. Got lucky and it came in early caused some minor problem but they all worked out and I'm extremely happy with it. Thanks Alan see you in 4 years. More
by RHall
Employees Worked With
Tim in finance. Did a fine job, Alan King
January 04, 2023
Brought my Ram here as directed by Dellen (Ram Dealer) for the collision center repairs needed. The day I received the truck back, my headlight fogged and the truck threw an Autopark Disabled message. Bac for the collision center repairs needed. The day I received the truck back, my headlight fogged and the truck threw an Autopark Disabled message. Back and forth led to me having to troubleshoot the headlights, which was found to have holes caused by bolts. I'm also missing 7-9 (don't remember exactly) bolts, including the top of the grille. It's been months and I've had no resolve, no headlights ordered, and still dinging and chiming EVERYTIME I drive. Won't fix their mistakes and it's going to cost me $500 or more per headlight, and then dealer fees to get the diagnostics figured out. Can't recommend coming here for collision repair. More
by Adam
Employees Worked With
Bill
September 29, 2022
Thanks so much! Great dealership and service. Two thumbs up to the whole team. Thanks again for your hard work. Great dealership and service. Two thumbs up to the whole team. Thanks again for your hard work. More
by Andrew
Employees Worked With
Patrick Dunn, Kirby Johnson, Ali Woerner, Joshua Wiesenauer
September 20, 2022
I first ordered a new 22 Maverick Hybrid vehicle with Inskeep in Sept 2021. Alan took over my order from Josh in Oct 21. I found out in Nov 21 that there was a problem with my order due (due to dealer a Inskeep in Sept 2021. Alan took over my order from Josh in Oct 21. I found out in Nov 21 that there was a problem with my order due (due to dealer allocations for the year) and per Mr Dunn they had to switch my order to the ecoboost. Due to constraints, my Inskeep order was not built by Ford in 2022. On 9/19/22 Alan contacted me stating that my order for 22 can be rolled over to 23. Ford was offering $1750 for unbuilt 22 rollover orders but, per Alan, the new order must include a $1000 non-refundable deposit. I had no problem paying the deposit but give me a break, non refundable and no guarantee when it was going to arrive? I had the highest priority code last year and it didn't get built in 22, but the new order was now showing as the lowest dealer priority code but it now required a deposit. It felt shady like I am expected to give $1k non refundable for an order that will never come. In the end, I was able to get a 23 order in with zero deposit using the disabled veteran XPlan at another dealer but I lost out on the $1750 rollover incentive that was only available from Ford through Inskeep. I am currently driving my second Ford truck, but I will never use Inskeep for a new one. More
by Fivehoyts5
Employees Worked With
Patrick Dunn, Alan King
August 26, 2022
I love my new car. Alan was so helpful throughout my entire buying experience. Alan kept me informed and answered every question I had. I will definitely be returning. Alan was so helpful throughout my entire buying experience. Alan kept me informed and answered every question I had. I will definitely be returning. Thank you Alan!!! 🤗 More
by starmejia76
Employees Worked With
Alan King, Ali Woerner
