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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.9
1,383 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,383 reviews

May 28, 2024

Excellent service. Easy to schedule and very short time waiting at dealership. Comfortable waiting room with complimentary coffee. More

by teiselstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024

Love the valet service and the quick service of my vehicle. Easy in and out and I will use them for my next service. More

by susanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Capital Toyota, Inc. responded

Thank you for your kind words! We're delighted to hear that you love our valet service and the quick service for your vehicle. Making your experience as easy and efficient as possible is our top priority. We look forward to serving you again for your next service!

Helpful
May 24, 2024

I have purchased several cars from this dealership, and been very satisfied with each one. More

by R2D2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your continued trust and loyalty! We’re thrilled to hear that you’ve been very satisfied with each of your car purchases from our dealership. If there’s ever anything more we can do to enhance your experience, please don’t hesitate to let us know. We look forward to serving you again in the future!

Helpful
May 21, 2024

Curry Stone at Capital Toyota was honest, thorough, quick to respond, and incredibly polite. Highly recommended! More

by Joe Wilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your wonderful review and for highlighting Curry Stone's exceptional service! We are delighted to hear that he was honest, thorough, quick to respond, and incredibly polite. Your recommendation means the world to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again at Capital Toyota!

Helpful 1
May 19, 2024

Everything from arrival to purchase to the first service was done with excellence From start to finish! More

by turnscot1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your wonderful feedback! We're thrilled to hear that your entire experience with us, from arrival to purchase and through your first service, was excellent. Providing top-notch service and ensuring our customers have a seamless experience is our priority at Capital Toyota. If there's anything else we can do for you, please don't hesitate to reach out. We're here to help and look forward to serving you again in the future!

Helpful
May 18, 2024

This dealership is fantastic. They are friendly, knowledgeable and keep you updated through text(if you want) all throughout your service. More

by Dwurm1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Capital Toyota, Inc. responded

Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience with us at Capital Toyota. Our team takes great pride in providing friendly and knowledgeable service, and we're delighted that you appreciated our communication updates via text. Keeping our customers informed and satisfied throughout their service experience is always our goal. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. We truly value your business and look forward to serving you again in the future!

Helpful
May 14, 2024

Service department is well run and efficient. Had me out quickly for my oil change. More

by jimbow1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Capital Toyota, Inc. responded

Thank you for your wonderful review! We're delighted to hear that our service department is well run and efficient, and that we were able to get you in and out quickly for your oil change. Your satisfaction is our top priority, and we look forward to serving you again.

Helpful
May 13, 2024

Luis did a great job getting my vehicle in and serviced extremely fast and efficient. Great service. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Capital Toyota, Inc. responded

Thank you for your fantastic review! We're thrilled to hear that Luis provided you with fast and efficient service for your vehicle. Providing great service is always our priority, and we're delighted that we could meet your expectations. If you ever need anything else, don't hesitate to reach out. Safe travels, and we look forward to serving you again in the future!

Helpful
May 08, 2024

Chris Smith is very knowledgeable and always helpful with anything we need. We love doing business with Capital Toyota. The collison center does great work on damaged cars. We were involved in an accident an More

by mandy.burks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Capital Toyota, Inc. responded

Thank you for your glowing review! We're thrilled to hear about your positive experiences with Chris Smith and our collision center. Providing knowledgeable and helpful service is always our aim, and we're delighted that we could make your car look brand new after the accident. Your recommendation means a lot to us, and we're grateful for your continued business. If you ever need anything else, don't hesitate to reach out. Safe travels, and we look forward to serving you again in the future!

Helpful
May 07, 2024

Scott L. at Capital Toyota is excellent in knowledge and customer service. Great experience, and fast service. More

by 1975jkmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Capital Toyota, Inc. responded

Thank you for taking the time to recognize Scott L. and sharing your positive experience with us! We're delighted to hear that he provided you with excellent knowledge and top-notch customer service. Delivering fast and efficient service is always our goal, and we're thrilled that Scott ensured your visit was nothing short of exceptional. We truly appreciate your kind words and look forward to serving you again at Capital Toyota!

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