CDJR of Leesburg - Service Center
Fruitland Park, FL
2,346 Reviews of CDJR of Leesburg - Service Center
My man Jose needs a raise after put up with me. He is very personal person he listen and explains everything to you he is wonderful He is very personal person he listen and explains everything to you he is wonderful More
It was an absolutely perfect customer experience. I brought my wrangler in for a cylinder misfire and Tim A., the rep, went well above and beyond expectations ensuring correct billing, warranty clai I brought my wrangler in for a cylinder misfire and Tim A., the rep, went well above and beyond expectations ensuring correct billing, warranty claim, rental car, and every aspect of a very difficult repair situation. If his dedication is a reflection of the dealership, then I will be a customer for life. I cannot say or thank him and the team there in Leesburg enough. Outstanding. More
I have been coming here for over 8 years after buying a car from this dealership. Ryan was extremely friendly, courteous, respectful, knowledgeable, and definitely who I would ask for in future visits. Kee car from this dealership. Ryan was extremely friendly, courteous, respectful, knowledgeable, and definitely who I would ask for in future visits. Keep up the good work !!! More
Everyone attempts to be friendly and that is a nice change since my last visit to the service department. BUT, For a service department has plagued my life with comebacks on multiple vehicles, left ite change since my last visit to the service department. BUT, For a service department has plagued my life with comebacks on multiple vehicles, left items dirty that they had worked on, didn't pick me up when they said they would, and never respond to my complaints....this service department does NOT deserve the labor rates they charge or any respect. My service rep, Ryan Swoll, was nice but didn't have me picked up at the agreed upon time causing a waste of my time and keeping from my vehicle. Event he lady who was supposed to arrange a rental car for a me several weeks ago seemed to be bothered by the whole situation and was inconvenienced by it. These items, accompanied with the terrible experience I had with the sales department, convinces me to never go to this dealership again. I have been patient by giving this dealership multiple chances to prove itself worthy of my, my friend's and family, and my social media contact's confidence in going to this place for vehicles and service, but that chance is no longer available. The only 2 people I have had dealership quality service from are Ashbuy Carter and Stephen Kugel, those 2 deserve 5 stars, but they were not involved in these most recent events. More
Excellent experience overall. Tim the Service Advisor kept me informed through the whole process and it was ready before expected. The Service Manager Dave came out and thanked me Tim the Service Advisor kept me informed through the whole process and it was ready before expected. The Service Manager Dave came out and thanked me for coming in. Top notch service team. Definitely will be telling everyone one. More
I had a wonderful experience upon arrival for an oil change. I also appreciate the technicians for communicating with me through text message videos and keeping me updated on what I need for my vehicle. change. I also appreciate the technicians for communicating with me through text message videos and keeping me updated on what I need for my vehicle. I would recommend anyone to visit Leesburg’s Chrysler Dodge and Jeep. Their customer service was excellent! More
Thanks to Steve Bianchi ,Ashbuy Carter and Nik Beilfuss. For getting the retracting step being installed on my new Jeep Gladiator . great job . Thanks to All Richard For getting the retracting step being installed on my new Jeep Gladiator . great job . Thanks to All Richard More