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Byers Toyota - Service Center

Delaware, OH

4.5
1,139 Reviews

1,139 Reviews of Byers Toyota - Service Center

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May 10, 2024

The service people were very friendly and helpful. Toyota doesn't carry the bicycle hitch, so they gave me information on where to check for one. More

by kaysue_boggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Butch Chipps
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie McNeely
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024

Scott allowed me to bring in car with short notice. Took care of issue in timely manner. More

by KAE101520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
May 07, 2024

Helped me resolve a 12 volt battery problem for a 2008 Camry that other dealerships couldn’t More

by jbibler07
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Patitu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Tara is great. She has been helpful, honest and pleasant to work with on our two tundra trucks. So nice to have great customer service!!! More

by PSLARSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Byers Toyota responded

Thank you for your kind words about our team member, Tara. We are delighted to hear that she provided you with helpful, honest and pleasant service while assisting you with your two Tundra trucks. We strive to provide excellent customer service and we are grateful for your feedback. We appreciate your business and look forward to serving you again in the future at Byers Toyota!

May 02, 2024

Fantastic service! The techs and advisors here rock, wouldn’t take my car anywhere else. Love the Byers family! More

by agorsuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your car servicing needs! We truly appreciate your positive feedback and are delighted to hear that our team provided you with fantastic service. Our technicians and advisors work hard to ensure the satisfaction of our valued customers like you. We look forward to serving you in the future!

May 01, 2024

Awesome, as always ready for you, efficient and always a pleasure to work with. Highly recommend them More

by timothymcdonnell350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Byers Toyota responded

We truly value your continued loyalty to Byers Toyota! Thank you for taking the time to leave us such a positive review. We love hearing that our team was able to provide efficient, friendly service during your visit. Our goal is always to make sure our customers have the best experience possible, so your recommendation means the world to us. We look forward to providing you with exceptional service and keeping up the high standards we are known for. Thanks again!

April 27, 2024

Service center awesome Josh is very helpful and an asset to your company. He is what customer service should be about. More

by Joseph.barr550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Byers Toyota responded

Thank you for taking the time to share your positive experience with Josh at Byers Toyota! Your kind words mean a lot to us and we will definitely pass along your feedback to Josh and our service team. At Byers, we strive to provide top-notch customer service and it's great to hear that Josh's helpfulness made a difference during your visit. We are lucky to have him as part of our team! Thank you for choosing Byers Toyota and we look forward to seeing you again in the future.

April 25, 2024

Service department was professional, quick, and thorough. I wish the t.v. could be able to change the channel. Other than t by at, no complaints. More

by Bleek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your recent service needs. We are thrilled to hear that our service department provided you with the professional, quick, and thorough experience we strive to deliver to all of our customers. Your feedback regarding the TV channel has been noted and we will look into ways to improve in this area. If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you again for taking the time to leave a review, we truly appreciate your business.

April 24, 2024

Very bad attitude towards the Client! I would not recommend anyone to buy a car here. More

by Костя.колобов.1982
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Cain
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Byers Toyota responded

Thank you for taking the time to leave a review, though I am saddened to hear that you did not have a positive experience at Byers Toyota. We strive to provide exceptional customer service and create an enjoyable car buying experience. I apologize if we did not meet your expectations in this regard. Again, thank you for sharing your feedback and giving us the chance to improve.

April 22, 2024

Tara is the best. She takes care of the customer .Needs Pat on back. Thanks More

by ECDCCHILLIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Byers Toyota responded

We can't thank you enough for your amazing feedback on Byers Toyota, and the shout out to Tara! We are thrilled to hear she took great care of you during your visit. We truly appreciate the time you have taken to share this delightful review with us! We would love to pass on your kind remarks to Tara and her manager - we promise her hard work won't go unnoticed! When it comes to customer ease, support is one of our top priorities, and we are happy that Tara was able to deliver that exceptional experience. Thank you again for choosing Byers Toyota – we appreciate your patronage and look forward to welcoming you back for any future visits!

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