Back

Buick Lakeland

Lakeland, FL

4.3
23 Reviews

5210 Florida Ave S

Lakeland, FL

33813

Directions

By Type

Showing 23 reviews

January 16, 2024

I just have problem with wait times, Two hours for oil change and tire .rotation, Service dept, is friendly and Courteous. More

by lnd62
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie
December 27, 2023

You have a great team. Everybody worked really well and excellent work. I appreciate everything that they do. More

by Js4112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mulder, Linda Cannon
September 21, 2023

We were greeted immediately upon walking in the front door. Adam was very informative about our car selections and did not make us feel pressured to purchase today. The entire process was smooth and was More

by Poppy and Mimi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam and Stephen, David Mulder, Linda Cannon
June 06, 2023

I have bought many Buicks from this dealership, I have always been extremely happy with their service . More

by Bcspringer37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie Marshand service Advisor, David Mulder, Linda Cannon
June 06, 2023

I was very pleased. I called needing an appointment to service my car. "message on dashboard:"change oil soon" since I am going on a trip next sunday. and was in the are More

by billlapczynski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick
Jun 06, 2023 -

billlapczynski responded

Your process of survey is just too complicated.

March 28, 2023

We had a terrible experience with this dealership, they flat out lied to us about an vehicle on their website and attempted a "bait and switch" while we were there. A manager reached out via email a coup More

by Jim
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
David, Petrie
March 17, 2023

They treat the customer with respect They do what they can to earn your business More

by ascombs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Mulder, Linda Cannon
October 24, 2022

The business manager isn't the greatest. I have a lifetime oil change but some are telling me it's only two changes a year but my paperwork doesn't say that. I had an oil change today (10-24 More

by carbfoot
Recommend Dealer
No
Employees Worked With
didn't work with the above employees
December 18, 2021

Efficient and very friendly. Had to have rear end replaced on my Enclave,and it was done in a very timely manner! Today I took my car in to get A/C repaired . I talked to Billy in office , she had i More

by tjc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Paul Body Shop
November 11, 2021

Very professional staff that kept me updated throughout the process. Car was ready on time as promised. More

by Suzyd256
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
1