Brandon Hyundai - Service Center

The worst service ever! Lying mechanics that refuse to do their jobs. Told me my chrome is coming off because I wash my car! The manager refused to assist because as he was Lying mechanics that refuse to do their jobs. Told me my chrome is coming off because I wash my car! The manager refused to assist because as he was too busy making deals. More

Staff has always been helpful and polite, especially this past visit with Eddie Johnson. The details of the work and cost are always addressed before any work is done, and work is completed exactly as promi past visit with Eddie Johnson. The details of the work and cost are always addressed before any work is done, and work is completed exactly as promised. Would definitely recommend this dealership. And the place looks wonderful after the large construction project! More

I was waiting for 2 hours because nobody told me that my car will be ready, then went to the counter and the service representative told me he is not in charge of my service anymore. car will be ready, then went to the counter and the service representative told me he is not in charge of my service anymore. More

Very efficient performed services requested. Lovely waiting room and overall a great experience. Pleased with the dealer all around, Lovely waiting room and overall a great experience. Pleased with the dealer all around, More

Was very impressed with the new service department and the customer waiting area. Eddie Johnson was efficient and friendly...all in all, a pleasant experience. the customer waiting area. Eddie Johnson was efficient and friendly...all in all, a pleasant experience. More

Took Car in for service , waited in waiting room which was clean and well stocked , did not take longer than expected was clean and well stocked , did not take longer than expected More

Great people . ..good service ..always helpful and not pushy up selling on things that can wait ..good service ..always helpful and not pushy up selling on things that can wait More

The whole process was quick and efficient and the customer service was friendly and knowledgeable. customer service was friendly and knowledgeable. More

If I could give -1 stars I would. The service advisor Dave and the sercive manager Michael fckin SUCKS. Dave is lazy and has a you're repair is not my problem attitude. I had to call The service advisor Dave and the sercive manager Michael fckin SUCKS. Dave is lazy and has a you're repair is not my problem attitude. I had to call continually in order for Dave to make progress over the 6 days my car was here. Michael is very rude and needs training on how to handle customer's inquiries. He needs to understand that he's not a mechanic and not to assume without running the proper tests to comfirm his guessing. Honestly, I hope they stay slow and close down. My LAST, and I mean last, experience with brandon hyundai inspired me to trade in my hyundai tucson 2014 that hyundai sold me with a bad engine(look it up). I recommend Mazda, Acura and Honda if your looking for a reliable suv. Today, April 22, 2024 I purched a brand new Mazda CX-5 at the brandon location. Go see Kaleb, he's amazing. I would like to thank GOD and myself for working hard and having the money to purchase a brand new Mazda. I want to thank Lazy Dave (David Jarreell Jr at Brandon Hyundai) and shady tree mechanic Michael(brandon location service manager) for being mud butt holes and inspiring me to purchase my brand new only 4 miles having Mazda CX-5 (middle finger up). I DO NOT recommend brandon hyundai. I've had my Tuscan since 2014 and NOTHING has changed but the direction the building is facing due to a remodel. More

Mr. Mario, been my service agent for years. He always gave me A+ customer service. He is always helpful. I definitely like his customer service. I will bring my car here as long as he is here. gave me A+ customer service. He is always helpful. I definitely like his customer service. I will bring my car here as long as he is here. More