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Braman BMW West Palm Beach
West Palm Beach, FL
1,130 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,130 reviews
April 30, 2024
On 1/14/23 I purchased a new 530e hybrid. My salesperson, the sales manager and the finance manager all told me that the car qualified for $7500 EV tax credit. Each of them was wholly and se My salesperson, the sales manager and the finance manager all told me that the car qualified for $7500 EV tax credit. Each of them was wholly and separately incorrect. The vehicle does not qualify. After three phone calls I finally reached Mr. Patel who spoke to me in a condescending manner to say the least. One of his unpleasant comments was that most of Braman’s customers make too much money to qualify for the tax credit anyway. In the last eighteen months I purchased two brand new cars for all cash from Braman! Don’t make the mistake I did. Stay away from this dealer! More
by apartmen
Employees Worked With
Petahaye Royal
Helpful April 28, 2024
Nicole is a superstar went into but a Porsche and she addressed the new X5 and the car and without saying anything else was sold!!! addressed the new X5 and the car and without saying anything else was sold!!! More
by Cunningjr
Employees Worked With
April 25, 2024
My spouse and I began exploring our options in January, knowing our lease was ending in May. We visited four BMW dealerships: South Motors, Braman South Beach, Palmetto, and Braman West Palm Beach. By far, knowing our lease was ending in May. We visited four BMW dealerships: South Motors, Braman South Beach, Palmetto, and Braman West Palm Beach. By far, Nicole at Braman West Palm Beach provided an outstanding service compared to the others. Unlike the male salespeople we encountered elsewhere, Nicole demonstrated a genuine interest in helping us and offered the best price and treatment. We customized our BMW i4, and though it took three months to arrive, Nicole kept us updated with the vehicle's status consistently. Even when the car arrived and she was away, her manager, Nick Patel, made sure we were well taken care of, which speaks volumes about their commitment to customer service. Upon her return, Nicole reached out to ensure our satisfaction with the car and the overall lease process. I highly recommend this dealership and Nicole as an agent. Her dedication makes it clear she's committed to finding the best car for each customer. Thank you, Nicole and Nick, for such a seamless and positive experience! More
by Gavelarp02
April 17, 2024
I had an excellent experience this past weekend purchasing a certified used 7 series from Braman BMW. Thank you to: Client Advisor - Chris Safi, Director - Michael Morganstein (DJ Mike), Paul Schwa purchasing a certified used 7 series from Braman BMW. Thank you to: Client Advisor - Chris Safi, Director - Michael Morganstein (DJ Mike), Paul Schwab - F&I Coordinator (Go FL Panthers!) and Jacob Mulcahy - BMW Genius. Highly recommend this team. I am a client and advocate of the Braman brand for life. Thank you all so much! More
by ChrisLucas
Employees Worked With
Other Employees :
Chris Safi, Jacob Mulcahy, Fred Castellano
March 20, 2024
Had a great experience working with Pat Torres from Sales on the purchase of a CPO X7, unlike most other Sales experience I've encountered (this is my 7th bmw) Pat was very people's person and understanding on the purchase of a CPO X7, unlike most other Sales experience I've encountered (this is my 7th bmw) Pat was very people's person and understanding of what I wanted and never pushed things I didn't want or need. Finance Manager Jack was also straight shooter and had me on the road in no time. More
by beef_suns_0z
Employees Worked With
Pat Torres, Jack
March 05, 2024
Great service! Fourth time buying from Braman West Palm Beach. I specifically like their website and how they communicate with and follow up with a phone call in mi Fourth time buying from Braman West Palm Beach. I specifically like their website and how they communicate with and follow up with a phone call in minutes! My sales associate Tyler Raber was extremely attentive and has a great accommodating attitude and payed attention to all the details. Combed over my trade in to make sure I didn’t leave anything behind. I almost did! Made sure my new car was detailed perfectly! He really cares. More
by anniebananny40
Employees Worked With
Tyler Raber
February 26, 2024
I brought my BMW in for a servicing appointment. My service advisor was Eduardo Fuentes. He did an outstanding job. That is why I am spending my time writing this review. He returned my calls My service advisor was Eduardo Fuentes. He did an outstanding job. That is why I am spending my time writing this review. He returned my calls quickly, set a convenient time to come in, (handed me a coffee when I did!!!!), documented my concerns, called and emailed what work needed to be done and what it would cost, had the car serviced, returned it freshly washed and cleaned, and charged a reasonable fee. (I value-shopped the European auto service shops in the area. My car is now older and out of warranty.) BMW West Palm Beach was the best value and I trust their work. Loved the service advisor Eduardo Fuentes. Good job! More
by daubertlynda
Employees Worked With
February 22, 2024
Tyler Ryan Cam were amazing individuals in making our buying experience Effortless and enjoyable I want to give a shout out to these power houses of individuals who are making a difference in the car agr buying experience Effortless and enjoyable I want to give a shout out to these power houses of individuals who are making a difference in the car agreement formation space. Thank you and have a blessed year More
by Brahman
Employees Worked With
Tyler Raber
February 20, 2024
Nicole treat us like family. She made the process very easy. Her expertise and professionalism was outstanding. She made the process very easy. Her expertise and professionalism was outstanding. More
by Jeannette
February 13, 2024
Marc and i have been working together for 20 great years. I have purchased over 15 cars from Marc. Great person to work with. I appreciate the hard work he puts in on every transaction. I have purchased over 15 cars from Marc. Great person to work with. I appreciate the hard work he puts in on every transaction. More
by Steven Yariv
