Brad Manning Ford
DeKalb, IL
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99 Reviews of Brad Manning Ford
Eric Kilmer at Brad Manning Ford was great to work with for the remote purchase of my vehicle. It was a bit scary to purchase a vehicle long distance, however, Eric and the team at Brad Manning Ford made for the remote purchase of my vehicle. It was a bit scary to purchase a vehicle long distance, however, Eric and the team at Brad Manning Ford made the process simple and straight forward. I was able to trust that all would go well with the purchase and financing and they answered all of my questions in a timely and professional manner. I was thrilled when I arrived with the quality of the vehicle and it was exactly as described and pictured on the website. I would definietly recommend them for a remote purchase of a hard to find vehicle and woudl certianly recommend them for local purchases as their staff was professional efficient and truly cared that I was happy with the purchase. No pressure at all. A pleasant experience for sure! More
The guys at Brad Manning Ford were so courteous and helpful! They didn't make me feel pressured in buying from them, like some other dealerships do. I am very happy with my purchase and am already rec helpful! They didn't make me feel pressured in buying from them, like some other dealerships do. I am very happy with my purchase and am already recommending them to others! More
Very disappointing buying experience! First, they flipped my plates onto the vehicle I was looking at BEFORE I even said yes to a deal. THAT should have been my first clue to walk away. T First, they flipped my plates onto the vehicle I was looking at BEFORE I even said yes to a deal. THAT should have been my first clue to walk away. Then the sales manager says they will give me $7500 for my trade, but he would be willing to stretch it to $8000 to get the deal done. Of course, he leaves the $7500 written on the paper and only verbally says more so he can conveniently "not recall" saying that during a follow-up conversation. So when the final paperwork is done, they only gave me the $7500 for my trade instead of the verbally promised $8000. Obviously he's been perfecting this trick for years. BEWARE!! I WOULD NOT RECOMMEND THIS DISHONEST DEALERSHIP TO MY WORST ENEMY!! More
Terrible service experience! We brought our 2020 F-150 in for repair and was told they needed the vehicle another day. Then the folowing day they asked to keep it another day to We brought our 2020 F-150 in for repair and was told they needed the vehicle another day. Then the folowing day they asked to keep it another day to do a factory recall, which had already been done by another service center. That night we realized our vehicle's Fordpass was showing the truck in a different town 30 miles away! It was reported stolen and the police towed it. Manning Ford allowed an employee to take the vehicle home without permission from us. It had been parked on a street outside a trailer park! We would never recommend this dealership. More
Bought a 2013 Fusion was told it got new brakes that was true was also had new oil change not true I had it changer it was BLACK!THEN THERE WAS A FAKE STIKER SAYING CHANGE AT 90,000 LOL true was also had new oil change not true I had it changer it was BLACK!THEN THERE WAS A FAKE STIKER SAYING CHANGE AT 90,000 LOL More
Best Dealership I sold my late father’s Buick to Brad Manning in March ‘19 and was overwhelmed by how nice the people were. About a month later, I was looking online I sold my late father’s Buick to Brad Manning in March ‘19 and was overwhelmed by how nice the people were. About a month later, I was looking online at pickups as I was thinking of upgrading if I could find what I was looking for. I just so happened to find a truck that was at Brad Manning. I sent a message to see if it was still there and made an appointment to see it. I was surprised that Tim Tucci had remembered me from my visit in March. Eric was very patient and helpful as I checked everything over, even underneath. Eric, Tim and I worked out a deal easily and left the day in a few hours. I would highly recommend Brad Manning to anyone. More
Great service, staff and price We have been customers of Brad Manning Ford for many years. We always get great service and great deals. Staff is very helpful and courteous. We have been customers of Brad Manning Ford for many years. We always get great service and great deals. Staff is very helpful and courteous. More
Air Bag recall plus normal service. The service took quite awhile so I really appreciated the use of a loner so I could get work done at home while they worked on the car! The service took quite awhile so I really appreciated the use of a loner so I could get work done at home while they worked on the car! More