Boucher Hyundai of Waukesha - Service Center

Very helpful with all our car needs, would definitely be back for any and all vehicle needs. back for any and all vehicle needs. More

The dealership employees were very polite. Very clean show room. Thanks for the snacks and variety of soft drinks. Very clean show room. Thanks for the snacks and variety of soft drinks. More

The last three service appointments for my Santa Fe have been very disappointing. Work that was scheduled to be done was forgotten so additional appointments had to be scheduled, discount coupons were not a been very disappointing. Work that was scheduled to be done was forgotten so additional appointments had to be scheduled, discount coupons were not applied to the repair/service costs, issues were misdiagnosed and the costly repairs that were completed did not resolve the problems. When I brought the vehicle back and they correctly diagnosed the issue they did not offer a discount for the inconvenience. I declined the repair and took it to a private repair shop who correctly diagnosed the problem and fixed it for half the cost. More

Have never had a negative experience here, over five years. Work is completed on time, or if there is problem found, I receive a call right away to provide details. My latest service was actually comple years. Work is completed on time, or if there is problem found, I receive a call right away to provide details. My latest service was actually completed at no charge because the repair turned out to be very simple. Fantastic! More

We were very happy with the work that was done. However, when we dropped the car off, they asked if we wanted it washed. We said yes. But when we picked it up, it was not washed. They said they co However, when we dropped the car off, they asked if we wanted it washed. We said yes. But when we picked it up, it was not washed. They said they could still do it, but we were running late and didn't have time. We had been called that the car was ready for pick up. It should have been washed before we got there. So, the car not being washed rates a 0, but everything else was 5 srar. More

I can never get anyone in the service dept to answer the phone when I call. The web site is difficult to use for scheduling appts. phone when I call. The web site is difficult to use for scheduling appts. More

Dan and his staff in service have been fantastic to work with. Good communication and attention to the customer. with. Good communication and attention to the customer. More

Good service dealer. My car was towed there on a Friday and they started looking at it on a Monday. My car was towed there on a Friday and they started looking at it on a Monday. More

Knowledgeable and readily available Very knowledgeable and very willing to answer question asked and was very friendly. and very willing to answer question asked and was very friendly. More

Waited too long to get my car fixed. Then had to leave with a rental, wish that was offered earlier in the day. Then had to leave with a rental, wish that was offered earlier in the day. More