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Bommarito Toyota - Service Center

Hazelwood, MO

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30 Reviews

30 Reviews of Bommarito Toyota - Service Center

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June 01, 2023

We were travelling cross-country and ran into a problem with our van. Danny Jenkins not only solved the problem, but he stayed late to do it. We continued our roadtrip right on schedule with NO issues th More

by labubienko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2023

My first visit was fantastic. Then i wanted to perhaps buy another vehicle and nobody followed through with any request and the salesman showing up or the vehicle i wanted to look More

by Franky Bagodonuts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Behrendes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Brunsman
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2022

Waiting for a resolution to my issue. No response as of yet.thank you all More

by Dorothyonlyone
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Dunigan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Frazier, David Brewer
April 12, 2022

My car has been in the shop 4 times for the same problem. I can not get Scott Dunigan or the Service Manager, David Brewer, to return my calls or emails. Unfortunately, I need to take my car back for the 5 More

by kcolvin.cox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Dunigan
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2022

Service was great however very disappointed by the lack of hospitality in the waiting area. There were no snack or breakfast items available, only coffee. This definitely diminished the overall experience More

by Jack2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2022

Service was performed on my transfer case and rear axle and there is oil under my car and on my garage floor. Called service department and Dave the Service Manager said they would send a tow truck to ge More

by Carl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny Jenkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Brewer
Mar 28, 2022 -

Bommarito Toyota responded

Carl, thank you for letting us know of your issues. Hopefully our team has been able to assist you with your vehicle problems and were able to give you a satisfactory experience. Please give us a call if you need anything else. Thank you for your feedback!

March 10, 2022

When I bought my car from Tommy Morris, he was great. When I bought my car from Tommy Morris, he was great. The service department has always been top notch. I do question a little bit about Ian Johnson a More

by Altima Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2022

I never have any problems when I take my car in to this dearlership for service! I also have never had an issues after service has been performed either not assuming issue couldn’t happen but I haven’t enc More

by peeair20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelsey Miller
May 19, 2021

The trustworthiness and service quality has deteriorated over the past year and are now at an all-time low. The representatives in the Service department can not be trusted and consistently recommended u More

by pfl0021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Brewer and the Service Department, Chris Hedgpeth
May 12, 2021

Craig was outstanding to work with. Very knowledgeable, and very patient with us. We felt no pressure at all. LOVE our new 2021 Highlander! Thanks Craig! More

by mabeyatte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Schnaak
1