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Bob Moore Subaru

Oklahoma City, OK

4.8
1,019 Reviews

13010 N. Kelley Ave.

Oklahoma City, OK

73131

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Showing 1,019 reviews

December 14, 2023

Horrible customer service. Can’t get a call back. Had add ins tacked on we specifically requested not be added. Would not recommend. More

by M Briscoe
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Terry Jones
September 03, 2023

Horrible customer service. The sales people seemed bothered when I walked through the door asking where the parts department was and when I asked where it was, he only pointed More

by subi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
May 09, 2023

Zach (sales person) and Dylan (sales manager) were both very transparent and helpful throughout the process of buying a used car. I wanted to have the car checked out by my mechanic, and they even offered More

by andy.harbert.fttc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach
May 11, 2023 -

Bob Moore Subaru responded

Thanks so much for the great feedback about Zach and Dylan. We take great care to make sure our pre-owned vehicles will make their new owners happy. We’re thrilled to hear your vehicle is doing just that, Andy.

April 29, 2023

A pleasant dealership with friendly people and low pressure sales. Great prices and excellent service. Also, they don’t keep you captive for hours. The buying process was quick and efficient. Good peo More

by Velociter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarod Morris
Apr 30, 2023 -

Bob Moore Subaru responded

It was our pleasure to help you through the new vehicle process. We’re glad you’re satisfied with your vehicle. Thanks for the kind words.

April 26, 2023

Service center is great. Friendly knowledgeable and quick turnaround Waiting room is clean and plenty of room to sit and wait More

by JUDITHSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Allison
Apr 28, 2023 -

Bob Moore Subaru responded

We appreciate your positive comments regarding our Service Department at Bob Moore Subaru. We hope we’ve made a friend—and a permanent customer—in you, Judith. We’ll do our best to live up to your review.

April 23, 2023

I received excellent service advice. Ryan was considerate and knowledgeable. A thoroughly checked my car out. More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan was who I worked with., Brandon Allison, Kayla Compton, Eric Nunez
Apr 24, 2023 -

Bob Moore Subaru responded

We’re happy to pass along your comments to Ryan! If you're ever in need of more help, Steven, please let us know!

April 20, 2023

Had a key matched to our used vehicle from another dealer and Bob Moore Subaru had it done on time for a reasonable price: really appreciate the quality service. More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Nunez
Apr 24, 2023 -

Bob Moore Subaru responded

We appreciate your business and your kind words, Brad. We hope you’ll trust us for your future vehicle service needs.

April 13, 2023

Aaron Scott is an excellent salesman. I trust him. Suburu is lucky to have him. He really helped me. More

by fsujeanne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan, Aaron Scott
Apr 14, 2023 -

Bob Moore Subaru responded

We’re happy to pass along your comments to Aaron! If you're ever in need of more help, please let us know!

April 08, 2023

Great experience buying my first Subaru. I look forward to a long relationship with this dealership. More

by Happy in OKC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Culie, Aaron Scott, Dylan West
Apr 10, 2023 -

Bob Moore Subaru responded

It was our pleasure to help you through the new vehicle process. We’re glad you’re satisfied with your Subaru. We look forward to our next opportunity to provide you with great service.

April 04, 2023

Zach Rushing, the salesman was knowledgeable and courteous and made the experience pleasant. Kylie, the finance manager, made sure we got the best finance rate without high pressure. More

by gnickgnack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Rushing, Kylie
Apr 10, 2023 -

Bob Moore Subaru responded

At Bob Moore Subaru, our job is to help you get what you want. We’re glad to know Zach and Kylie were successful. Thank you for the excellent review. Stop by anytime, we’d love to say hello!

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