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Bob Moore Nissan
Norman, OK
1,272 Reviews
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March 22, 2024
I dropped off my car for a checkup on March 7th, 2024, at 10 am. However, I didn't receive any updates regarding the status of my car. When I called at around 4:30 pm, I was told to ride with a technician th 10 am. However, I didn't receive any updates regarding the status of my car. When I called at around 4:30 pm, I was told to ride with a technician the next day to explain the sound the car was making. The next day, I waited for an hour in the lobby only to find that someone had been looking for me. Unfortunately, my car still sounds like there is something wrong with the motor. More
by teneshae1
Employees Worked With
Shawn Box, Anthony Cantrell , Matt Price, Aaron Wall
Helpful June 15, 2022
I’ve been in US for a bit over 16 years now, and was never expecting to get a service near close to the horrible experience this people provided. I was kicked around and passed like a ball for a month. never expecting to get a service near close to the horrible experience this people provided. I was kicked around and passed like a ball for a month. Every time I went there the service manager was either at lunch or on vacation. They sold me a warranty, and when car needed the repair they canceled. Those people are nothing but crooks. There is no honor in the way they do business. I felt racially profiled at all the time. I just want to tell all of em that when someone speak with accent does not make him mentally challenged, it makes him a foreigner. Foreigner is a person who comes from another country, and if you guys are not comfortable serving foreigners just post so on your doors and save humiliation to people. Absolutely horrible experience. Car was with them for a month!!!!!! Also on one of the phone calls I asked to be connected to manager and they refused!!!! Straight up ridiculous!!! Worst experience ever. More
by Petkotsolov20
Employees Worked With
All of em were simply horrible , Adrian Cutler, Anthony Cantrell
December 21, 2021
I was treated with with best in class service by Robert, David and Blane. Supper professional and helped get my 2021 Maxima with all the options I wanted at the right price, thank you so much! David and Blane. Supper professional and helped get my 2021 Maxima with all the options I wanted at the right price, thank you so much! More
by mazen123
Employees Worked With
Robert, David and Blane, David Winkowitsch
October 25, 2020
Great experience up to a point! 10 days after car deal was made I found out dealership had not paid off my trade in to Nissan Motors and this resulted in an additional payment being deducted from my bank was made I found out dealership had not paid off my trade in to Nissan Motors and this resulted in an additional payment being deducted from my bank account. After contacting general manager Scott Hayes, I was assured that he would resolve this issue and get my additional payment back to me. After two more weeks still no payment and was told after second phone call to Mr. Hayes that he couldn’t help me as it was my problem for not stopping payment withdrawal. Really! I guess it’s dealerships like this that give the car buying experience such a bad name and leaves such a bad feeling towards people such as this general manager. Way to go Bob Moore Auto Group!!! More
by dclimer
Employees Worked With
Scott Hays
May 26, 2020
ADRIAN CUTLER IS THE BEST!!! I came in and had a few options, and Adrian LISTENED to me and help me get the perfect car for me and was patient, well educated on all models, featur I came in and had a few options, and Adrian LISTENED to me and help me get the perfect car for me and was patient, well educated on all models, features, etc. He knew what he was talking about, he did not have to ask someone else any questions that I had. Then when I made my decision, Kaley Guerra was the person to help me with financing, she was just as awesome and knowledgeable on what was best for me. When I was finished, I had a better car, better payment and overall better deal!!! I have bought ALOT of cars in my life time, and honestly this was the BEST experience I have had. Thank you Bob Moore Nissan!! These two made my experience perfect!!! More
by LKElliott
Employees Worked With
Kaley Guerra, Adrian Cutler
Verified CustomerMay 13, 2020
The service team is always awesome! We always appreciate their efforts. We will continue to buy new cars from Bob Moore in Norman due to the service dept. their efforts. We will continue to buy new cars from Bob Moore in Norman due to the service dept. More
by ROGROB2311
Employees Worked With
Anthony Cantrell , Matt Price, Aaron Wall
