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Bob Chapman Ford

Marysville, OH

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30 Reviews

1255 Columbus Avenue

Marysville, OH

43040

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Showing 30 reviews

January 22, 2024

Don’t trust this dealership, Jason in the finance department when it comes to Don a refund of your money. He wants to play around and take his sweet time doing it and then they want to get kicked off More

by Jim baker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason, finance department
August 30, 2021

I wish I could give less than 1 star.I bought my truck I wish I could give less than 1 star. I bought my truck on July 9th. I couldn't test drive it because both batteries were dead. It only has 48000 m More

by Dag14gold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick
July 23, 2021

Managed to find the truck I wanted with much more than I could’ve ever expected in a time with absolutely zero inventory in today’s market. Jason Beeney managed to start the processes before he went on vaca More

by RS15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Beeney,Don Plumadore,Jason Burris
June 13, 2021

Got YELLED at on the phone. Blamed the parts that I had put on. They kept the paperwork that would explain all the work that was done. Attitude only changed when I told them that I had service coverage tha More

by Disgruntaled
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shaun
May 08, 2021

Service dept. is not recommended. I have been getting the works maintenance done on my truck. There supposed to rotate the tires although the have never crossed the tires over just front to back. Also after More

by Otterdd2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
May 07, 2021

Great place to trade. No B. S. Great, honest folks. Very knowledgeable. No pressure. Just down home folks. Don and Jason were very helpful. Good guys! More

by Eugenecoates
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Plumadore, Jason Burris
March 26, 2021

Brought my truck in for an appt, asked them to check on a squeaky belt in addition to what I scheduled it for. They got all the work done in good time, but charged me $89.99 just to look at the belt! They More

by PMarr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
November 17, 2020

Would have given no star if possible. Had service appointment last Wednesday and upon entering and checking in I overheard technician telling one of other service people that employee assigned to wor More

by jackjlr1956
Customer Service
Recommend Dealer
No
Employees Worked With
Service
October 19, 2020

I remember when bob chapman dealership was in plain city My grand father was a friend of the family I recently moved back to plain city and needed service [brake light issue] on my company truck so I of co More

by tricitypropertiesinc
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
no names offered
October 01, 2020

Recently acquired two ford vehicles. Took one in for service and tire repair at Bob Chapman Ford in Marysville Ohio. They forgot the tire repair, but offered to plug the tire. I can do that myself. I wa More

by Kjr5209
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
1