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Blackstone Cadillac
Fresno , CA
56 Reviews
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Showing 56 reviews
August 06, 2019
refuse warranty work if Cadillac not bought there. 2017 Cadillac XT5 bought in LA and moved to Fresno. Have had maintenance and warranty work done with satisfaction in the past. Today was informed they 2017 Cadillac XT5 bought in LA and moved to Fresno. Have had maintenance and warranty work done with satisfaction in the past. Today was informed they no longer do any warranty work on car purchased elsewhere. Told to go to Hedricks who do not work on Cadillacs. I live in Oakhurst so Selma, other referral, is nearest. Having maintenance and warranty work in LA is not an option. Time to sell the car. Should never have bought GM product. More
by RXT5
Employees Worked With
Kristy , Darin Simmons
Helpful July 29, 2018
Will only come here for recalls. I've been waiting for over 30 min for someone to help me. They put a number on my car 25 min after waiting while everyone was helped. Now, that I've a I've been waiting for over 30 min for someone to help me. They put a number on my car 25 min after waiting while everyone was helped. Now, that I've asked someone to help me he says he couldn't, but would get someone from the other side. As I'm waiting writing this there's NOT one car waiting for service. It's not like I don't have anything else to do but waste my time here. More
by Jen
Employees Worked With
Dont have one yet
April 04, 2017
Very Good Service. I like to honesty and fairness This was one of my best experience buying a car. All the sales team was very knowledgeable about the car and its features. I will definitely will reco This was one of my best experience buying a car. All the sales team was very knowledgeable about the car and its features. I will definitely will recommend them to my friends. More
by Boris R Lopez
Employees Worked With
3
December 26, 2016
Not pressured Felt very confortable, everything was explained. Salesman was very helpful and patient and took the time to answer our question. Gave us time to con Felt very confortable, everything was explained. Salesman was very helpful and patient and took the time to answer our question. Gave us time to consider purchase and gave us several option More
by Genevieve
Employees Worked With
Milt casey
November 22, 2016
Michael's Cadillac Fresno Everyone was so very nice and thorough, explaining the newer features on this Cadillac, that I did not have on my previous Cadillac. Live the car Everyone was so very nice and thorough, explaining the newer features on this Cadillac, that I did not have on my previous Cadillac. Live the car More
by Elaine
Employees Worked With
Gary Turgein and Tan Chima
October 21, 2016
Easy, pleasant, fun! Such an easy car buying experience! My salesperson, Troy Verdialez, found the vehicle I was searching for without trying to sell me more car than I wa Such an easy car buying experience! My salesperson, Troy Verdialez, found the vehicle I was searching for without trying to sell me more car than I wanted. He was patient and knowledgeable in answering my questions. All of the employees were helpful and courteous. More
by andreaJ
Employees Worked With
Troy Verdialez
October 12, 2016
purchase of two vehicles they were well prepared when i got to the dealership. in and out in a hour and a half. nice people, and knew their business. they were well prepared when i got to the dealership. in and out in a hour and a half. nice people, and knew their business. More
by bob review
Employees Worked With
troy verdialez
September 23, 2016
Michael's Cadillac This was my first new vehicle purchase in 9 years. Needless to say I was a little concerned about going through this process. We know, from experience This was my first new vehicle purchase in 9 years. Needless to say I was a little concerned about going through this process. We know, from experience, that working with sales personnel is not a fun task. Well at Michael’s Cadillac it was very different. First off the dealership had an atmosphere that was conducive to allowing you the ability to browse and ask questions to gain knowledge. This was by far and above better than the Lexus or Mercedes dealerships here in the valley. My sales professional Tanvir Chima was not pushy or aggressive at all. His sales manager Gary Turgeon was phenomenal. I wasn’t pressured at all and all my questions were addressed and the total buying experience was completed without any problems. I was totally at ease with Tan and Gary. I would buy from there again without hesitation. More
by bleu82
Employees Worked With
Tanvir Chima & Gary Turgeon
August 26, 2016
Superb experience purchasing new car! It was an extreme pleasure purchasing my SRX at Michael Cadillac. Milt Casey and the rest of the Sales Team were extremely pleasant and the service fa It was an extreme pleasure purchasing my SRX at Michael Cadillac. Milt Casey and the rest of the Sales Team were extremely pleasant and the service far exceeded my expectations! More
by Michael Johnson
Employees Worked With
Milt Casey
July 08, 2016
Aleman Family We really appreciate the service we received at Michael Cadillac. Troy Verdialez and Gary Turgeon were really great and provided excellent service Gar We really appreciate the service we received at Michael Cadillac. Troy Verdialez and Gary Turgeon were really great and provided excellent service Gary was really awesome with my kids. Thank you!!! More
by EZAleman
Employees Worked With
Troy Verdialez and Gary Turgeon
