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Bill Utter Ford - Service Center

Denton, TX

4.9
2,571 Reviews

2,571 Reviews of Bill Utter Ford - Service Center

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June 01, 2024

Has performed all the scheduled maintenance on my F150. Just had my first major repair at 118k miles. Cam phaser and timing components replacement. Completed timely and on estimate. Also most reasonabl More

by Djmaint58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Excellent customer service and professionalism. I am a repeat customer because of this. Thank you to everyone involved in the process. A great experience yet again. More

by Brandon McLemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Kason, my service advisor was excellent, I've had my cars serviced at Bill Utter multiple times and he has been the best service advisor to date. He kept me up to date on the progress of my car's AC repair More

by Laurwilliams123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Bill Utter Ford responded

We're delighted to hear that Kason provided you with excellent service at Bill Utter Ford. Thanks for sharing your positive experience and for being a loyal customer!

May 29, 2024

Love Megan Meredith my advisor and the whole team who worked on my car behind the scenes! I appreciate all the communication and help! More

by babydragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Bill Utter Ford responded

We're delighted to hear that Megan and the team at Bill Utter Ford provided excellent service during your visit. Thanks for sharing your positive experience with us - safe travels!

May 26, 2024

We have bought seven vehicles from Bill Utter Ford and have always had a good experience and have always used them to service all the vehicles and have never really had any serious problems if you want th More

by gaines_mathew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doyle Chaffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Bill Utter Ford responded

Thank you for your continued support and loyalty to Bill Utter Ford! We're delighted to hear that Eddie has consistently provided excellent service. We look forward to serving you again in the future!

May 26, 2024

Team is great as always, friendly and fast. Take all my cars here including our Honda More

by Neilmac78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Lynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kason Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Bill Utter Ford responded

Thank you for your trust in our business, Neil. We look forward to seeing you again at Bill Utter Ford!

May 25, 2024

Always great service. Everybody is friendly and helpful. Pricing is fair and competitive. It’s a bit of a drive for me to get there but worth the time. More

by paul.junkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Hudkins
May 28, 2024 -

Bill Utter Ford responded

Thanks for making the drive to Bill Utter Ford! We're glad to hear you find our service friendly, helpful, and competitively priced. We appreciate your support!

May 21, 2024

Have used this dealership several times for both work vehicle and personal vehicle!! The service advisors have always been very polite and attentive!! Ms. Megan my service advisor today was great!!!! More

by BIDNIMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Bill Utter Ford responded

We're delighted to know that you've had multiple positive experiences with us at Bill Utter Ford! It's great to see your shout-out for Megan and our friendly cashier. We appreciate the support, thank you!

May 16, 2024

Just had 100,000 mile service on my Ford F-150 at Bill Utter Ford in Corinth. Megan the service manager was very professional and considerate! And the work was done quickly. If I ever decide to replace m More

by Radioactive48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Bill Utter Ford responded

We're so glad to know that Megan and our team at Bill Utter Ford provided you with efficient, professional service for your F-150. We appreciate the support and look forward to assisting you in any future vehicle needs!

May 16, 2024

Courteous and professional service Rep. did all needed work to get me out in a timely manner. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Bill Utter Ford responded

Peter, thank you for leaving Bill Utter Ford a five-star review! We are thrilled to see this feedback and look forward to assisting you down the road.

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