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Bill Utter Ford - Service Center

Denton, TX

4.9
2,553 Reviews
Call Service Center (800) 611-4415

2,553 Reviews of Bill Utter Ford - Service Center

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May 04, 2024

As usual , Greg Hall and Bill Utter Ford were able to fix my problem in a very short time. I have been a customer for 19.5 years. More

by Joe Merritt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 03, 2024

Excellent service while my vehicle was in service I had a great experience my advisor Jakob was very attentive excellent communication I highly recommend Bill Utter Ford! More

by Marcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob McCord
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Bill Utter Ford responded

Marcus, we're delighted to know that Jakob and our team at Bill Utter Ford provided you with excellent service. Thanks for recommending us!

Helpful
April 26, 2024

Excellent dealership. Great service and great employees. Highly recommend. Best in Denton. They are very honest More

by leelee4249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Apr 26, 2024 -

Bill Utter Ford responded

We appreciate your high recommendation and are glad to know you had a great experience at Bill Utter Ford. Our team strives for honesty and top-notch service, so it's wonderful to see that reflected in your visit!

Helpful
April 26, 2024

Great service department, very detailed oriented and quick service. Best I’ve had in some time. Thanks Bill Utter Ford More

by rg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Desurne
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Apr 29, 2024 -

Bill Utter Ford responded

We're glad to know you had a great experience with our service department at Bill Utter Ford! We strive for quick and detailed work. Thanks for your feedback, we appreciate it!

Helpful
April 25, 2024

Great, fast and efficient and professional service. Good job on fixing the recall and oil change!! More

by cj4stars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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Apr 26, 2024 -

Bill Utter Ford responded

Thank you for choosing Bill Utter Ford, we appreciate your positive feedback!

Helpful
April 21, 2024

My problem was taken care of in a timely manor by courteous , helpful and knowledgeable staff More

by shrhar5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason
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Apr 22, 2024 -

Bill Utter Ford responded

We're thrilled our team could accommodate your needs at Bill Utter Ford! Safe travels, and we'll see you next time!

Helpful 1
April 20, 2024

You did a great job. I will be returning to your dealership for any services that I need on my car. More

by Cstubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know his name
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Apr 22, 2024 -

Bill Utter Ford responded

It was our pleasure to assist you. Thank you from all of us here at Bill Utter Ford, and see you next time!

Helpful
April 19, 2024

I had my oil changed and my tires rotated. I walked in. I did not have an appointment. I was greeted with a smile. My vehicle was delivered when it was promised and it had been washed. Custome More

by Steve Westbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Bill Utter Ford responded

Steve, it's great to know you had such a positive experience at Bill Utter Ford. We aim for top-notch customer satisfaction and we're glad that showed during your visit! Thanks for sharing this review with us.

Helpful
April 18, 2024

Great place and service with good people. Enjoy business with them go Bill Utter Ford More

by trmac4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh repair my truck at my house great and fast
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Apr 19, 2024 -

Bill Utter Ford responded

Here at Bill Utter Ford, we always value and appreciate our customers' feedback. Thank you for trusting us with your business!

Helpful
April 15, 2024

The staff very friendly professional and matched prices. I will be returning to have my vehicle worked on More

by bbyers723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Apr 16, 2024 -

Bill Utter Ford responded

We're glad to know our team at Bill Utter Ford provided you with friendly and professional service! We appreciate your trust in us for future vehicle services. Safe travels!

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