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845 Reviews of Bill Ray Nissan - Service Center
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May 31, 2024
Every time I use this service department everyone is super nice and helpful! I had the pleasure of working with Robert Simmons the last few times I've been in and he just might be my favorite. He is ver super nice and helpful! I had the pleasure of working with Robert Simmons the last few times I've been in and he just might be my favorite. He is very personable, professional, and helpful. I really appreciate all his help and attention to details. He keeps me informed of all that's going on with my service and always explains all my options. I bought my Nissan at another dealership but because of how well I am treated here, I've not gone back to my original dealership. Thank you guys for everything! More
by ASTROZOMBY
Verified CustomerEmployees Worked With
Helpful May 31, 2024
When I bought my 2019 Frontier truck I paid extra for the VIP service and for four years I received free oil changes as I was told I would receive, Thursday I was informed in the future I would only get the VIP service and for four years I received free oil changes as I was told I would receive, Thursday I was informed in the future I would only get the oil free but would have to pay OVER FIFTY DOLLORS FOR THE SERVICE. A totally outrageous fee! I also found out I was supposed to get tire rotation but never received it. I am totally disgusted with the dealership and will take my business elsewhere now!!! More
by DICKIEBIRD
Employees Worked With
May 30, 2024
The showroom was clean and well set up. The staff were knowledgeable and readily helpful. The staff were knowledgeable and readily helpful. More
by JONWAGNERSSC
May 30, 2024
I was impressed with the high level of customer service. Rob kept me updated on my car's status often. Everyone I encountered was so friendly. Rob kept me updated on my car's status often. Everyone I encountered was so friendly. More
by FLGTRSGRL
Employees Worked With
May 30, 2024
The service team was very courteous and helpful, I was greeted immediately and they addressed my concern greeted immediately and they addressed my concern More
by GSMITH711
Employees Worked With
May 30, 2024
Great service. Very professional. Service was quick. The rep I dealt with was great and could explain the things I needed vs those that could wait, which made me fe Very professional. Service was quick. The rep I dealt with was great and could explain the things I needed vs those that could wait, which made me feel much better since they didn't try to push thousands of dollars of things on me. More
by JUSTIN.PFENNING
Employees Worked With
Richard
May 29, 2024
Fixed my issue very quickly. I was able to get the car the same day. I was able to get the car the same day. More
by Elijah
Employees Worked With
May 29, 2024
Never a disappointment when I come to bill ray Nissan, we love you guys. Always take good care of us and our cars! Thank you Bill Ray Nissan! love you guys. Always take good care of us and our cars! Thank you Bill Ray Nissan! More
by HAZEL2488
May 29, 2024
Seamless experience completed when told it would be done by car wash included which is great to. by car wash included which is great to. More
by VAZQUEZJ1192
Employees Worked With
May 26, 2024
Friendly staff. Attentive. Good customer service. Willing to negotiate. Problems with vehicle discussed. Decent problem solving as it relates to vehicle care. Attentive. Good customer service. Willing to negotiate. Problems with vehicle discussed. Decent problem solving as it relates to vehicle care. More
by Breona
Employees Worked With
