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Bill Ray Nissan
Longwood, FL
1,137 Reviews
You can trust Bill Ray Nissan because we are a family owned and operated business with a history of serving the transportation needs of Central Florida for over 85 years. We offer a full service facility with New, Used, Certified Pre-Owned, Commercial Vehicles and Leasing. State of the art Service, Parts, Collision Center
Bill Ray Nissan insists on only the best for their customer satisfaction.
We do not just want your business today... we want you to come back in the future, too.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 AM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,137 reviews
Verified Customer
Helpful May 07, 2024
It is a pleasure bringing my Nissan in for service. Everyone is attentive and service was completed in a timely manner! Everyone is attentive and service was completed in a timely manner! More
by MKERN1223
Employees Worked With
May 06, 2024
Darryl made sure to keep me informed and did a great job keeping me posted. Thank you. keeping me posted. Thank you. More
by JSCHIQUITA77
Employees Worked With
May 06, 2024
Tyler was nice, and got my car repaired quickly. The only complaint I have (as I was a service advisor/ dispatcher for a ford dealership) is when my car was finished, I had to go find my car. The The only complaint I have (as I was a service advisor/ dispatcher for a ford dealership) is when my car was finished, I had to go find my car. The floor mats and plastic was removed by me, and it was not ran through the car was. More
by Barbara
Employees Worked With
Tyler
May 05, 2024
The process seemed efficient compared to other dealers. A lot of prep work was already completed before we visited, so that was nice. We hope long term servicing of the car will go well, fingers crossed A lot of prep work was already completed before we visited, so that was nice. We hope long term servicing of the car will go well, fingers crossed. More
by jojo370119
May 05, 2024
The dealership provided me with timely and efficient service. I would definitely recommend Robert, he was great! service. I would definitely recommend Robert, he was great! More
by KJVAUGHNS18
May 04, 2024
IT WAS VERY GOOD SERVICE, EXCELLENT COMMUNICATION, HE WAS QUITE PATIENT I DID NOT WAIT LONG FOR HIM TO ATTEND TO ME QUITE PATIENT I DID NOT WAIT LONG FOR HIM TO ATTEND TO ME More
by ROSACOLLANTES
Employees Worked With
May 04, 2024
Very poor customer service. Tyler said after 30 minutes he would touch base with me to provide an eta for oil change and tire rotation. He never talked to me. After two hours of Tyler said after 30 minutes he would touch base with me to provide an eta for oil change and tire rotation. He never talked to me. After two hours of my scheduled appointment I spoke with the cashier to find out the status of my vehicle. The lady told me I should be getting an email or a text since they just finished with my car. I never received either. The cashier said she'll page Tyler or I. An go outside to look for him. Not sure why it's my job to find him. They should have gone looking for him. It's not like I work there. On top of it your mechanics forgot to put but the Nissan hub caps that belong to my rims. I had to come back for you guys to put them back. God knows what else they forgot to put back. I used to go there for your customer service even if it cost more to get my vehicle serviced. Never again will I be back. More
by STORRESII1316
Employees Worked With
Tyler
May 03, 2024
The service advisor was welcoming, energetic, and carefully explains the whole process. Keep it up carefully explains the whole process. Keep it up More
by BYRONESCOVER
Employees Worked With
May 03, 2024
Robert my advisor was awesome and very pleasant to deal with. He was a gem and a keeper. Has a great smile and funny. with. He was a gem and a keeper. Has a great smile and funny. More
by SBUCHANAN11
Employees Worked With
