Bill Fox Chevrolet

Very accommodating . Facility was vert clean. The service Specialist did a perfect job describing my issue plus followed up on my information request. Facility was vert clean. The service Specialist did a perfect job describing my issue plus followed up on my information request. More

Our salesman promised one thing and didn’t deliver as promised. Very disappointed, won’t be coming back. promised. Very disappointed, won’t be coming back. More

The purchase of my new 2024 Equinox was an excellent experience, from start to finish. Bob Holzer made the process of buying my new car easy, and made me feel like a valued customer. I would highly reco experience, from start to finish. Bob Holzer made the process of buying my new car easy, and made me feel like a valued customer. I would highly recommend Bill Fox Chevrolet in Rochester Hills, MI and Bob Holzer to my family and friends. More

CSR was very friendly and our two cars were done in the amount of time we were quoted. amount of time we were quoted. More

Nick serra helped me . Very professional great people break down of all the numbers and helped establishing the best experience. Very professional great people break down of all the numbers and helped establishing the best experience. More

very clean ver professional. salepeople are very attentive and accomodating. i will return when my lease is up salepeople are very attentive and accomodating. i will return when my lease is up More

Clean areas friendly service timely work on vehicle appointment was on time paper work clear appointment was on time paper work clear More

I’ve been going to this dealership for over 2 years. I’ve had great service when it comes to my oil change & tire rotations. However, I’m not very pleased with the sales part of things. I recently purch I’ve had great service when it comes to my oil change & tire rotations. However, I’m not very pleased with the sales part of things. I recently purchased a certified used 2020 Chevy equinox and I was informed that I had a basic 12k mile warranty. My back up camera has recently gone out and so I asked for that to be looked at and for some reason, nobody can find my warranty and I’ve been playing phone tag with the person who sold me the car at the used dealership next to the main building. I’m very displeased by this service and it honestly has turned me against purchasing used vehicles going forward. After this appt that I have coming up in the next couple of weeks, I will have to find another place to take care of other major things, but I’ll only use them for oil change & tire rotations, that’s it. I’ve learned my lesson with this experience. More

I HAVE KNOW AND USED THIS DEALERSHIP FOR ALMOST 30 YEARS. tHEY HAVE ALWAYS BEEN PROFESSIONAL, POLITE AND RSPONSIVE. THER SERVICE AND PARTS DEPARTMENT I S MORE THAN YOU CAN EVER ASK FOR . I PURCHASED A LOT tHEY HAVE ALWAYS BEEN PROFESSIONAL, POLITE AND RSPONSIVE. THER SERVICE AND PARTS DEPARTMENT I S MORE THAN YOU CAN EVER ASK FOR . I PURCHASED A LOT OF PARTS AND TEHIR MANAGER BILL BLONDIN ALWAYS COMES THROUGH NO MATTER HARD A PART IS TO FIND. THE VEHICLE I PURCHASED WAS ABSOLUTELY A WONDERFUL VEHICLE AND THEY TOOK CARE OF EVRYTHING I NEEDED QUICKLY AND EFFICIENTLY. I HIGHLY RECOMMEND THIS DEALERSHIP. More

I have leased previous vehicles from this dealership. One vehicle had an manufacturing defect and GM agreed to repurchase the vehicle. There were numerous communication issues with the dealership, and One vehicle had an manufacturing defect and GM agreed to repurchase the vehicle. There were numerous communication issues with the dealership, and overall I felt like the dealership had no concern at all for me as the customer. Was lied to about their experience handling these situations. Talked at length with the general manager after I had to lease a new more expensive car, and was basically told sorry for my experience we hope to see you again. I was misquoted new sales number, told that similar vehicles to the one that had the defect were no longer available, but apparently there were. The worse part is, this is a very rare occurrence according to the general manager, yet he was not aware that this situation had happened. At no time did anyone from management spend anytime trying to make sure the process went smoothly for me the customer. At the end of the day I was apologized and told, hope we see you again. I will never set foot in that dealership again, which is a same because I have now leased 4 vehicles through them. More