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Big Star Buick GMC

Baytown, TX

4.2
612 Reviews
THANK YOU FOR CHOOSING BAYTOWN GMC BUICK The team at Baytown GMC Buick would like to welcome you to our dealership in Baytown, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Baytown, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Baytown count on the high-quality vehicles and services found at Baytown GMC Buick, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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4411 East Freeway

Baytown, TX

77521

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Showing 612 reviews

May 25, 2024

Alex helped me to the max! I came in looking for a diesel and they didn’t have a pre owned one that checked my boxes at the time . I had to work out of town and Alex sent me op More

by J Duarte
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Alex Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Great job by both the front office and the guys in the back. Such good that I bought a multi pack of oil changes More

by stevedellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

They were very quick and good at their job they were also very helpful to me More

by gio.ali03
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employee
May 21, 2024

Everyone was extremely helpful and polite through our whole experience. I liked that we weren’t pressured into anything as well. More

by roberts337
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
May 20, 2024

Great Service and very helpful every step of the way! The process was seamless and we understood everything. More

by samantha vazquez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

I have had my service done at Big Star from when I first bought my truck in 2017. It is service from people like Victoria is why I continue to go there. Thank you, Victoria! More

by TexasGen20T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Villarrea - Service Advisor
May 20, 2024

Vincent was straight forward and made sure everything was taken care of as we had negotiated More

by jbadlissi
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

I took my truck in for service and received great service. I am completely satisfied More

by jamestodd.lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 18, 2024

Unbelievable experience from a service and options perspective! Go see Damon and Houston they will take care if you! More

by sehamscarson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beth Patlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Houston and Damon!
May 18, 2024

Definitely would not recommend this service department! ! Poor customer service and lack of communication skills. Service mechanic error noted. More

by LUISAARAUJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kindra Southern and Victoria Villareal
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