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Bettenhausen FIAT - Service Center

Orland Park, IL

4.9
41 Reviews
Call Service Center (708) 460-5337

41 Reviews of Bettenhausen FIAT - Service Center

Sort by
March 25, 2024

The service department was first class. Truly knowledgeable about what my car needed and had a loaner available. A great experience. More

by Lougaal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Chaput
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Bettenhausen FIAT responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. The Bettenhausen Certified Pre-Owned Megastore Team

Helpful
November 26, 2023

Every employee knows what it takes to build a long term relationship with their customer! More

by Drewsdad24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erubiel Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Magurany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Chaput
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Browne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Ralph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Woodall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Bettenhausen FIAT responded

Hello, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. The Bettenhausen Certified Pre-Owned Megastore Team

Helpful
September 23, 2023

Always great service and helpful people working there. They always do good work and I haven't had a complaint yet. More

by josephL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Chaput
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Bettenhausen FIAT responded

Your compliments and kind words mean so much to us and our team, Joseph! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. The Bettenhausen Certified Pre-Owned Megastore Team

Helpful
September 20, 2023

They were friendly helpful and took care of what I needed and weren’t just out to upsell me on anything. More

by mendoza9737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Chaput
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Bettenhausen FIAT responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Bettenhausen Certified Pre-Owned Megastore Team

Helpful
September 19, 2023

always great service, staff is professional and friendly. I bought multiple vehicles fro this location and only go here for service. More

by mfarrell86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Chaput
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Browne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Bettenhausen FIAT responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. The Bettenhausen Certified Pre-Owned Megastore Team

Helpful
September 19, 2023

Satisfied with the service and the sales team and the service advisor see you next time More

by Wolicki5
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Browne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Bettenhausen FIAT responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. The Bettenhausen Certified Pre-Owned Megastore Team

Helpful
September 02, 2023

They are always pleasant and informative. They show real professionalism in the care and work. More

by dwfdengr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erubiel Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Chaput
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2023 -

Bettenhausen FIAT responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. The Bettenhausen Certified Pre-Owned Megastore Team

Sep 07, 2023 -

dwfdengr responded

thanks for your honesty and expertise. it is great to feel like family when you come in.

Helpful
August 13, 2023

They were a little busy however, they did a great job and I will be returning for maintenance. More

by Macolozuniga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Chaput
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2023 -

Macolozuniga responded

Nice place for maintenance

Aug 16, 2023 -

Bettenhausen FIAT responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. The Bettenhausen Certified Pre-Owned Megastore Team

Helpful
July 28, 2023

I have had almost every bit of service done here on now my second purchase and is great as usual More

by crueta2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Chaput
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2023 -

Bettenhausen FIAT responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second vehicle buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! The Bettenhausen Certified Pre-Owned Megastore Team

Helpful
July 02, 2023

They helped me out a great deal with service work. Got me an appointment very quickly and returned my vehicle back in great working order! More

by chawntito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Chaput
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elrubio
Report | Print
Jul 06, 2023 -

Bettenhausen FIAT responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. The Bettenhausen Certified Pre-Owned Megastore Team

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