Berlin City Toyota of Portland

Fast response time, personalized buying experience, and an easy stress free buying process made my car buying experience great an easy stress free buying process made my car buying experience great More

They were great. Your listing of the car was bogus. They didn't have it! Your listing of the car was bogus. They didn't have it! More

Went in to Berlin City to test drive a Tacoma and Tundra. First, I was hooked up with salesman Michael Profenno. Mike could not have been any more patient, understanding and helpful if he tried. I did not First, I was hooked up with salesman Michael Profenno. Mike could not have been any more patient, understanding and helpful if he tried. I did not intend on purchasing a vehicle that day, but that is exactly what I did. It took about 6 weeks for my Tacoma to be delivered, and between Mike and Peter Thibault helping get me get up to speed on the technology of getting everything hooked up, I am up and running. I could not have been more satisfied with my purchase and experience with Berlin City Toyota. Thank you Mike and Peter. More

This is my second time purchasing a Tacoma from Berlin City Auto Group, and when the say easy they mean easy. I couldn’t have been more pleased with the whole experience. A special shout out to Brent Weld City Auto Group, and when the say easy they mean easy. I couldn’t have been more pleased with the whole experience. A special shout out to Brent Weldon, Tim Brown and Steve Wilson More

This has to be the worst service department I have ever visited. The service advisor was very aggressive and dismissive. I guess I should not have shared with him that I was going to recommend that my daug visited. The service advisor was very aggressive and dismissive. I guess I should not have shared with him that I was going to recommend that my daughter stop bringing her Highlander to the dealership for service, because at that point his physical posture, sarcastic response and facial expressions made it very evident the situation could escalate out of control. We will never use this dealership again. More

We recently bought a new Venza from this dealership when our 13 year old Prius broke down in Maine. We are back in New Jersey now and have yet to receive our new license plates and extra key fob. Our calls our 13 year old Prius broke down in Maine. We are back in New Jersey now and have yet to receive our new license plates and extra key fob. Our calls to Brett, the salesman we worked with, go unanswered. It’s very frustrating! More

Berlin city booked a 1 pm appointment for and oil change and tire rotation. I was told 1:15 mins. After texting my service advisors with no answer. I had to ask for my car after 2:15 min to find it was fini and tire rotation. I was told 1:15 mins. After texting my service advisors with no answer. I had to ask for my car after 2:15 min to find it was finished but no one called. I was told they were short staffed but why book my car and make me wait. At most it should be an hour for this service. I was going to sign up for the 3 oil change service but my time is too valuable to be held hostage for poor planning. This is a standard excuse now a days. More

We saw Melanie first, but when returned she had transferred. She was great. We then began dealing with Joe. We ended up getting our Toyota thanks to Joe!! He was wonderful! Went over everything the transferred. She was great. We then began dealing with Joe. We ended up getting our Toyota thanks to Joe!! He was wonderful! Went over everything the day we bought it ( good thing for the book of I never would have remembered it. Thanks, Joe More

Toyota in Portland: The "EASY" thing to do here is go to the BBB site and look at those reviews. It's "EASY" for them to stack the fake five star reviews on any review site. We walked out after encounteri the BBB site and look at those reviews. It's "EASY" for them to stack the fake five star reviews on any review site. We walked out after encountering a rude sales rep who claimed we were "wasting my (his) time" by wanting to take a test drive to determine if we wanted to purchase a Rav4 or Highlander. Pretty unique salesmanship, don't you think? Competition in Saco took the time to help us and even though we weren't expecting to buy that day - just test drive - we ended up buying a new Highlander. They let us drive a new Rav4 and new Highlander, even though we were looking for a Certified used ones. Very happy with the deal too - 9% below MSRP ON A NEW HIGHLANDER. STAY AWAY FROM ANY BERLIN CITY. More

Sam and Steve made my buying process very easy and smooth! High interest rates right now even with perfect credit but great people! Even delivered the vehicle I wanted. Highly recommend this dealershi smooth! High interest rates right now even with perfect credit but great people! Even delivered the vehicle I wanted. Highly recommend this dealership. More