Benzel-Busch Motor Car
Englewood, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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If you happen to be in some type of collision and need repairs… AVOID this place. The panoramic sunroof shattered on my E-Class and the glass ultimately ended up scratching the car. The incident happened repairs… AVOID this place. The panoramic sunroof shattered on my E-Class and the glass ultimately ended up scratching the car. The incident happened March 23… I did not get the vehicle back until April 24. I was told it was going to take 10-15 days. Nope… Not even close. Not only did the original quote tripled but there was practically no communication from the dealer… I had to reach out to the adviser [Neil Newman] who basically stopped replying to the email until I got some type of manager involved (who never bothered to reach out or reply to the emails despite knowing how dissatisfied I was with the entire ordeal). I hate to be a person that hounds other people. I am well aware of potential findings that would delay the repairs but having the vehicle sit at some facility in Saddle Brook for 3 weeks is unacceptable. Sad, I genuinely was going to bring my cars here both for service and/or any future incidents because of the proximity to my home but this type of incident has taught me to stick to the dealer I’ve stuck by for almost 7+ years despite its commute. More
Great and helpful experience. They really helped to make sure we were happy with our new car They really helped to make sure we were happy with our new car More
Great experience, Orlando was amazing and the process was east. Although having a word minimum on a review is a fascinating choice. east. Although having a word minimum on a review is a fascinating choice. More
Everything was fine and very professional service from the salesman and dealership. Looking forward to working with salesman. the salesman and dealership. Looking forward to working with salesman. More
Treated fairly and honestly, and respectful . Good sales service from Yusef Simseck. Stella in finance was not as thourough. Left paper work out. Good sales service from Yusef Simseck. Stella in finance was not as thourough. Left paper work out. More
It was my best experience. She treated me as a family, and she was willing to help me getting best result for both. I definitely recommend her to others who want to but & sell She treated me as a family, and she was willing to help me getting best result for both. I definitely recommend her to others who want to but & sell cars. More
Victor was a pleasure to work with. He explained every step of the process in great detail and ensured I had received the best deal. I would highly recommend him and Mercedes to others. He explained every step of the process in great detail and ensured I had received the best deal. I would highly recommend him and Mercedes to others. More
I was only allow five stars but if I could I would give her 10 stars My sales rep Jieun was Wonderful she was most patient and very Knowledgable. Also, Stella was great as Well. her 10 stars My sales rep Jieun was Wonderful she was most patient and very Knowledgable. Also, Stella was great as Well. More
Thanks to her passionate and proactive attitude, I purchased a good vehicle and am riding it well. purchased a good vehicle and am riding it well. More
I have 3 Mercedes dealerships closer to me. This is the third vehicle I purchased from you mostly because of the excellent service received from Doug Ryan on each occasion This is the third vehicle I purchased from you mostly because of the excellent service received from Doug Ryan on each occasion More