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Bentley Naples - Naples Luxury Imports - Service Center
Naples, FL
67 Reviews
67 Reviews of Bentley Naples - Naples Luxury Imports - Service Center
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June 21, 2023
I am truly satisfied with my repair experience at your dealership. Sergio was an understanding, knowledgeable, and courteous professional. He organized and oversaw an extensive repair on my Bentley GT dealership. Sergio was an understanding, knowledgeable, and courteous professional. He organized and oversaw an extensive repair on my Bentley GTC from beginning to end More
by reggie
Helpful May 02, 2022
James Young did a fine job of overseeing the repair of my Bentley Flying Spur recently. The car was returned the same day and is working perfectly. Bentley Flying Spur recently. The car was returned the same day and is working perfectly. More
by ralphfolz
Employees Worked With
February 28, 2022
Service good communications with the front office needs improvement. No need for 15 words when a few will do improvement. No need for 15 words when a few will do More
by djfsr22
Employees Worked With
January 20, 2022
Sergio always does a great job organizing and handling my service maintenance needs. He is the consumate professional and I rate him five stars for all aspects of his job for me. service maintenance needs. He is the consumate professional and I rate him five stars for all aspects of his job for me. More
by kirk.mackenzie
Employees Worked With
November 29, 2021
Craig is the best. I have owned two flying spurs. I had issues with my 2013 and Craig was awesome in getting a major issues taken care of. As a long time customer with Bentley, he made sure that had issues with my 2013 and Craig was awesome in getting a major issues taken care of. As a long time customer with Bentley, he made sure that what occurred would not happen again. I thank him for his tremendous expertise and help. Being satisfied with my 2013, I took the plunge and took ownership of a 2021. The difference between the two is like night and day. I love my 2021. Thank you Craig for the awesome service. Richard Topps More
by dicktopps@aol.com
Employees Worked With
Other Employees :
Chris Prince
November 27, 2021
It is either terrible service or watch out if you don't buy your Bentley from there. I got a flat tire two days after I bought my 2022 Bentley GTC from another dealer. First Q Sergio, the service manager, buy your Bentley from there. I got a flat tire two days after I bought my 2022 Bentley GTC from another dealer. First Q Sergio, the service manager, asked me was whether I bought the car from there. When I said no, he told me that not only did he not have the tire in stock but he couldn't order one for me "because they were on backorder". I asked if he could place an order for me now so I could get in the queue and he said no!!. Really????. - It took me a mere 10 minutes to source one elsewhere!!. (The dealer I bought it from actually offered to send one to me, and the Miami dealer had it in stock). When I asked Sergio if he could put it on if I picked it up in Miami and delivered it to him by 4pm Wednesday, he said he couldn't commit to doing it even on Friday (Thurs was holiday), because he couldn't predict what the schedule might me. How ridiculous is that!. I had to have the car taken to Miami Wednesday (Courtesy of Bentley) and they put the tire on right away. I was home with the car early. When I called Sergio to say I had it sorted and was disappointed with Naples Bentley he got angry and raised his voice on me. Really worried now that I have to take my car to Miami Bentley for service. Sergio/Bentley Naples had zero options for me with my 2 day old car, made zero effort, and the guy was rude. Wow!!! Not what you would expect from a Bentley dealer. More
by SOK
Employees Worked With
September 29, 2021
I have bought from and serviced both my Bentley and the Range Rover at the dealership- spectacular experience. Range Rover at the dealership- spectacular experience. More
by miles
September 18, 2021
Great service always keeps you informed and quality work . They even delivered the car to my home . Sergio is the best . They even delivered the car to my home . Sergio is the best More
by johnsawyer1
Employees Worked With
June 02, 2021
They have been doing a great job since the purchase of my new Bentley. James went out of his way to help me retrieve my car when the service department was closed . Paul new Bentley. James went out of his way to help me retrieve my car when the service department was closed . Paul More
by Paul
Employees Worked With
April 28, 2021
When I bring car for service I always go to James Young. Knows your car business inside and out, personable, always gives good advice, always delivers on what he promises. It is always a pleasure to get my Knows your car business inside and out, personable, always gives good advice, always delivers on what he promises. It is always a pleasure to get my Bentley rocking with James’ guidance. Need to tell you I am ‘no day at the beach’ when it comes to getting my Bentley ‘perfect’. Not saying I wouldn’t come to Bentley Naples if James was not there, but he makes getting my Bentley serviced at Bentley, Naples a real easy decision. Best, Bob Torre More
by Bob Torre
Employees Worked With
