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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.5
2,575 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,575 reviews

May 23, 2024

Ada Pasasin ! She cares and is a good listener! I had a very pleasant experience, buying a car with her! She make sure that you have everything you need! She hel More

by Ltkloss08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024

This dealership was really helpful and kind, always willing to work with us on what we were looking for More

by g.figueroa0110
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024

Want to leave this five star review for GMC beck & Masten , south because they have the best employee system. Everybody is so polite and very helpful. I also want to leave a special name Ada Pasasin she was More

by Gabriel Salvador
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Alphonse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Beck & Masten Buick GMC South responded

That's a fantastic review! Beck & Masten Buick GMC Gulf South appreciates your kind words about our employee system and the polite, helpful staff. Ada will be thrilled to hear about your positive experience with her. It's always nice to acknowledge exceptional service, so kudos to Anthony, the store manager, for leading a great team.

Helpful
May 19, 2024

Rafael was great in my purchase of my 2022 GMC Sierra SLT he made the process go smoothly and fast will definitely recommend my family and friends to see him More

by Anthony Ray Aguilar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Beck & Masten Buick GMC South responded

Congratulations on your new 2022 GMC Sierra SLT! We're thrilled that Rafael provided you with an smooth sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
May 18, 2024

Very professional and easy to work with. Great communication and always delivers with what he says. More

by jaylonthompson16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Beck & Masten Buick GMC South responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 18, 2024

Very nice and professional Rafael was able to make me a great deal on a 2018 F-150 More

by jaylonthompson16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Beck & Masten Buick GMC South responded

Congratulations on your 2018 F-150! We're thrilled that Rafael provided you with a professional sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
May 17, 2024

Service Attendant was extremely professional and helpful. He answered all of my questions and concerns More

by Mamagal1956
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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May 20, 2024 -

Beck & Masten Buick GMC South responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
May 16, 2024

Everything all good except they should have more technicians people cause they have to many advisers my opinion More

by gabriel.ortiz7816
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lizz Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Beck & Masten Buick GMC South responded

It's great to hear that you've had positive experiences with us overall, and we appreciate your feedback. We understand your concern about having more technicians compared to advisors. We constantly evaluate our staffing levels to ensure efficient service delivery and will consider your suggestion for improving our operations. Thank you for sharing your thoughts with us!

Helpful
May 15, 2024

Friendly and attentive staff. Large inventory of vehicles. Make the buying process easy. Want you to be 100% satisfied. More

by jenberry75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toby Ohnesorge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024 -

Beck & Masten Buick GMC South responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
May 14, 2024

Great service and they always willing to go above and beyond. Hannah, the service manager is amazing! More

by Phillip.p.warner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Beck & Masten Buick GMC South responded

We're thrilled to hear about your positive experience and the amazing assistance provided by Hannah. Your satisfaction is our top priority, and we value your business. We look forward to assisting you again in the future!

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