Beaverton Nissan

BUYER BEWARE! Illegal and dishonest business practices were exercised by several employees at Beaverton Nissan with my purchase of a used Nissan Xterra. I am so Illegal and dishonest business practices were exercised by several employees at Beaverton Nissan with my purchase of a used Nissan Xterra. I am so disgusted with the complete disregard of ethical business practices not to mention illegal selling tactics practiced by the salesperson I personally worked with. I was told that I HAD to buy the warranty and the Stargard products in order to obtain financing for my vehicle purchase. I had a trade in which they grossly under paid me for in addition to an $8,000 down payment. The price of the vehicle was $13,900. Not knowing that Oregon state law prohibits dealerships from requiring any additional options to be purchased in order to obtain financing, I agreed to the warranty and the stargard reluctantly. When I became aware that I had been lied to and sold these two features illegally I confronted the dealership 11 days after the purchase of my vehicle and they agreed to cancel the warranty and cancel the Stargard which would have resulted in over $4,000 being returned to my lender thus reducing the balance of my loan. I was told it would take 6-8 weeks for the refund of my money back to my lender. It is now over 60 days since I was told the warranty and Stargard would be cancelled and I have had to start the cancellation process on my own because the dealership has done NOTHING. I called the warranty company and they confirmed that the dealership had not contacted them or cancelled the warranty. I called Stargard and was told the dealership had not cancelled the contract. The lender has not been contacted by the dealership nor have they received any funds from the dealership. One month after I was told the two products would be returned and refunded I contacted the dealership and asked about the status of the refund and no one followed up with me. I have been completely let down by the employees of this dealership and I honestly wonder how they sleep at night. I hope this review helps to prevent someone else from doing any business with Beaverton Nissan because they are dishonest and unreliable and have no respect for their customers or the law. It's so disheartening. More

I was in need of my first car as i have a truck but just had a baby and needed a car to drive her around. I went to beaverton nissan and they found me my dream blue car with red stitching interiorly. The en had a baby and needed a car to drive her around. I went to beaverton nissan and they found me my dream blue car with red stitching interiorly. The entire time i was there it was a very pleasant atmosphere and i know i will hold it in my memory very fondly as when i first bought my car. I will be recommending this dealership to anyone searching for a car and am over all thrilled and happy with my new car! I explicitly want to say thank you to Jason Sontag and Nick Griffin, both were extremly helpful in finding my dream car and then the paperwork to making it mine! Very strongly would recommend!! More

It will be a cold day in xxxx before I ever again think about the Beaverton Nissan Dealership. If you check with the BBB, they won't even consider it a viable business. They might consider themselves mast about the Beaverton Nissan Dealership. If you check with the BBB, they won't even consider it a viable business. They might consider themselves masters of a craft but I consider them most dubious, totally distrustful, liars to the nth degree and one of my most favorite adjectives...motley! They are totally unprofessional in every way from manner of dress to skirting circles and circles around the truth. They give the customer the impression that he or she has the word stupid written in the middle of the their forehead and if they thought they could sell you a pumpkin as a mode of transportation ....they would. I asked the last young lady that helped me get the car off the lot (since MY salesman quit when he left the shop the day I came there, ) why should you chose a profession that required lying and xxxxxxxxxxxx her way through a day and she didn't know what I meant. I felt sorry in that she thought this was the job for her since she loves car. Hardly a reason to be ensconced with really dishonest,disreputable people every day, I would think. I hope other people do their due diligence with any and all dealerships before deciding on where to buy. More

While we do not like the new car we purchased, the dealership made Herculean effort to try and help us work out issues both with the car and them. Nick , sales, is very personable & friendly. If you a dealership made Herculean effort to try and help us work out issues both with the car and them. Nick , sales, is very personable & friendly. If you are looking for a Nissan, give him a call and go take a test drive. Be prepared when you fill out your sales paperwork to laugh heartily with Brandon. He got us an amazing rate on our loan. Kudos to GM Adam for assisting even when he was not on the clock. He could not have been nicer, and a shout out to Jazmin, who was our original point of contact. We found the sales team to be honest and appreciative of customers, and would recommend them to anyone looking for a Nissan, new or used. More

Initial email contact with Julia Rowlee had good customer service response. (First email only, seemed like a template response). All emails after were abrupt, no punctuation and poor grammar. It was a very i service response. (First email only, seemed like a template response). All emails after were abrupt, no punctuation and poor grammar. It was a very immature communication thread and made for a poor experience. It created a reluctance to continue responding. They may need training on communication skills to create a professional appearance for this dealership. More

The team at Beaverton Nissan - Nick, Lisa, and Edwin - were really excellent. They went out of their way to make sure I got exactly the car that I needed, and were really great about putting together fina were really excellent. They went out of their way to make sure I got exactly the car that I needed, and were really great about putting together financing options for me so that we could talk through choices. There were no high pressure sales shenanigans, just a lot of thoughtful, solutions oriented collaboration. More

ended up paying $40,000 for a car that cost at least half of that. I was give'n $16000 for my truck and finanaced AT 0% FIANANCING I fiananced the rogue for $24000 I WAS GIVEN a sales person to keep me tal of that. I was give'n $16000 for my truck and finanaced AT 0% FIANANCING I fiananced the rogue for $24000 I WAS GIVEN a sales person to keep me talking. I would not trust these people for nothing. i am going to get another car dealship . I will not take it in for service and I am not the only one. More

My experience with Nissan dealerships and service was never a problem until Ivan “manager” from services changed that for me and my wife. Long story short the most disrespectful customer service you can never a problem until Ivan “manager” from services changed that for me and my wife. Long story short the most disrespectful customer service you can get from a dude who might think he knows a thing or two better than two females. Went in for maintenance and what he says is “needed” for the car contradicts what my last report shows from last maintenance job done. We had to pull teeth with him so he can explain why this and that was done, aside from his nasty attitude, my Nissan Maxima 2017 radio “gave out” and they wanted me to spend $2600 to replace it or 2k to fix it, this is where the attitude got worse when I told him I couldn’t afford it. I decided to speak to Jason who oversees service who recommended to reach out to Nissan consumer affairs to see if they can cover a portion or full replacement of the radio that “gave out” after only 4 years of owning it. Well seems Carr Nissan was having consumer affairs play a waiting game after a week the dealership still had not provided the report/estimation for the fix of the radio. Wow how unprofessional, so consumers filed a complaint against Ivan. For all we know maybe the radio did not had to be replaced since the dealership was making consumers wait, if the issue was honest they would had completed it ASAP. Well I’m so happy to say Carr/ Beaverton Nissan did 0% to make me satisfied it was so bad that after a long wait I just trade it in my car, and now I am a happy owner of a great competition from Nissan. Oh and excellent warranties I can be at peace that even after 4-6 years of owning my car my “radio” will be covered and not having to experience this xxxx again! Thank you Ivan for your xxxxty service and disappointment that Jason could not follow up with me, this says a lot about this dealership they care more about money than the relationship with their clients. I will make sure no friends or family shop here ever again!! More

After being jerked around and having a car sold out from under me by beaverton Toyota, I went to Carr. I was able to get a fully loaded car, with all the options I wanted, and didn’t have to play the car sa under me by beaverton Toyota, I went to Carr. I was able to get a fully loaded car, with all the options I wanted, and didn’t have to play the car sales game. They were fair and transparent and I appreciated that. More

Pleasant experience Individual salesperson was very helpful directing, and demonstrating various features and aspects of particular vehicles. My wife and I appreciate the Individual salesperson was very helpful directing, and demonstrating various features and aspects of particular vehicles. My wife and I appreciate the effort, efficiency, and respect afforded us. More