Beach Ford

Service shop technician forgot to reinstall my brake caliper bolt after a $5,000 differential rebuild and wheel bearing replacement. The caliper came off while my wife and kids were in the car, destroye caliper bolt after a $5,000 differential rebuild and wheel bearing replacement. The caliper came off while my wife and kids were in the car, destroyed the caliper, piston, pads and brake hardware were gone. This also caused damage to my wheel. The car was sitting at a 3rd party shop and I had no choice but to have them fix. I contacted Beach Ford to cover the repair and they refused. Lucas Ryan would not even speak directly to me, a dissatisfied customer but instead would only talk through a service rep via email. Extremely poor service and incredibly dishonest business practices at this place. More

Great vehicles and great prices and the staff has always been fantastic. Service department handles all repairs and maintenance to our complete satisfaction every time been fantastic. Service department handles all repairs and maintenance to our complete satisfaction every time More

Great experience at Beach Ford. Sales representative Thomas was very pleasant to work with. Five stars Sales representative Thomas was very pleasant to work with. Five stars More

Just got my oil changed. Everyone is very helpful. Ask a question and guaranteed you will get an answer. I got some glue out of my carpet, nice job just like new. Everyone is very helpful. Ask a question and guaranteed you will get an answer. I got some glue out of my carpet, nice job just like new. More

Superior,have not heard of or experienced this level of customer service.Ford Job One customer service.Ford Job One More

The service department is A1. They are one of the main reasons why I stick with Ford. They are one of the main reasons why I stick with Ford. More

Service at Beach Ford is consistently good. Easy to schedule and always completed on time Service advisor (Ashley Plummer) knows her job well and always keeps me informed of maintenance needs Easy to schedule and always completed on time Service advisor (Ashley Plummer) knows her job well and always keeps me informed of maintenance needs/ recommendations as well as status of service being provided More

Thomas Miles did excellent on knowing what I wanted, and went the extra Steps to bring me and show me the vehicle at work! Everything was fast and a smooth process! went the extra Steps to bring me and show me the vehicle at work! Everything was fast and a smooth process! More

Frustrating process. . From beginning to end. Out of state (web) purchase and every step was slow and it seemed either the dealer is not used to working with online sales . From beginning to end. Out of state (web) purchase and every step was slow and it seemed either the dealer is not used to working with online sales or they just didn't care. My sales guy was the only saving grace. The finance lady (although I was a cash sale) was slow to respond and not very nice when she did. Sadly, I cannot recommend Beach Ford. Hoping the in-person experience is better.. More

Mr. Isaac Taylor, representative of Beach Ford provided exceptional service on my 2022 Ford Explorer. Thank Mr. Taylor for you professionalism, prompt and exemplary service. exceptional service on my 2022 Ford Explorer. Thank Mr. Taylor for you professionalism, prompt and exemplary service. More