Bayside Chrysler Jeep Dodge - Service Center
Bayside, NY
Hours
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
4,068 Reviews of Bayside Chrysler Jeep Dodge - Service Center
Wait is always long. Came in for scheduled maintenance and didn't realize the inspection was due in the same month. Of course it wasn’t done as a courtesy nor mentioned t Came in for scheduled maintenance and didn't realize the inspection was due in the same month. Of course it wasn’t done as a courtesy nor mentioned to me. Took quite awhile for someone to even acknowledge me after I walked in. The place is clean and decent, but service could be improved. More
Waited two weeks for an appointment to bring my Jeep in for a diagnostic to find out the cause of a rubbing/creaking noise when I turned. According to the workers, everything was fine, but they noticed it for a diagnostic to find out the cause of a rubbing/creaking noise when I turned. According to the workers, everything was fine, but they noticed it needed and alignment, which normally costs about $170. (The alignment never felt off, but maybe it was minor.) That was an expensive alignment! Nearly $400 for the diagnostic, but the vehicle continued to make the same odd noise as soon as I drove away from the dealership. I'm not confident that they even checked it. Certainly, nobody actually drove the vehicle to confirm the noise. More
my vehicle was taken in Oct. And return in Nov.7th and the vehicle was not fixed it was returned to the service center on Nov.8th 2023 and was not returned until April 8th 2024 And return in Nov.7th and the vehicle was not fixed it was returned to the service center on Nov.8th 2023 and was not returned until April 8th 2024 due to mistakes that were made. More
Quick and efficient services Front desk service personal are friendly and knowledgeable. Neat environment always are friendly and knowledgeable. Neat environment always More
Really a ridiculous charge for what was done. I know there is the basic $400 charge just to look at a car, but when under an extended warranty either the dealer or Dodge should do better. The se I know there is the basic $400 charge just to look at a car, but when under an extended warranty either the dealer or Dodge should do better. The service was done quickly, once I called the head of the service dept. More
It's a well-done service. It's completed the work on time. I'll visit again. It's completed the work on time. I'll visit again. More
The workers are very nice and considerate I didn’t even have a appointment but they took me in anyway and my service was very quick have a appointment but they took me in anyway and my service was very quick More
I was given an appointment for Friday 5/17. When I dropped off the car, I was told that they were backed up and that they wouldnt be able to get to my car until Tuesday. Now while I appreciate When I dropped off the car, I was told that they were backed up and that they wouldnt be able to get to my car until Tuesday. Now while I appreciate the warning, why wouldnt you call me prior and rescheduled the appointment for a day that would have been same day service. In addition after 3 days of driving the vehicle, the start/stop warning light came back on. That was the reason for me bringing the car in the first place. So i was without a car for 5 days and the problem was not resolved. On a positive note, the staff there were very polite and friendly. More
Horrible customer service. Twice in less than 60 days in which an appointment is made for my services and I am stuck waiting over 4 hours for the appointment to be completed. Twice in less than 60 days in which an appointment is made for my services and I am stuck waiting over 4 hours for the appointment to be completed. More