Back

Bates Ford

Lebanon, TN

4.4
139 Reviews

1673 W Main St.

Lebanon, TN

37087

Directions

By Type

Showing 139 reviews

May 03, 2024

Rich Martinez was a awesome salesman, thanks for getting me in my 2020 ford f250 platinum More

by Raymond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich martinez
April 30, 2024

They were real nice and courteous and helping me get a new car. Even when I had bad credit, I guess I’m glad that they got me a car since my other car was totaled More

by Pebbles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony martinez
April 19, 2024

Very satisfied with the staff and knowledge of the salespeople. All were willing to help make the buy go smoothly. The service department also helped with some of the questions More

by Explorer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Kelly , Paul tubbs,
April 11, 2024

Great salesmen great service My place to for vehicles for 20 plus years for me my family and many friends. Special thanks to Ronnie Kelly! More

by lynnhines46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Kelly
March 27, 2024

Love Matthew Robinson! ! Such a kind person. Helped me choose the best for me and my budget More

by Tammybryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Robinson
March 15, 2024

They went above and beyond what I expected, they made sure that I was happy with my purchase and the salesman was exceptional. I will definitely recommend Bates Ford to anyone wanting to purchase a vehic More

by drubio65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Robinson
March 12, 2024

I reached out Thursday morning and had the deal completed on my Raptor R by the end of the day. Great team. More

by dtgabhart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach
February 23, 2024

The worst dealership experience we have ever had, every aspect from the misinformation of what was included in vehicle, shaming us about not getting the extended warrantee, seller not making enough commiss More

by rickjluttrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sean Lehutsky
January 11, 2024

Paul Tubbs, the General Manager is a true jerk. He talked to me like a dog. Rude as xxxx. I will never be back. Look into recent events with Bates Ford and you’ll see why people don’t like them. More

by BlueGoose
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey Campbell, Paul Tubbs, Jerry
January 07, 2024

Steve Kress, Mike and Nathan made this process very easy and seamless. Best dealership experience ever! Buying a car was the last thing we expected to do at this time and we were apprehensive going in. Ever More

by bdodgen1657
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kress, Nathan Bruhn, Mike
1
...