BMW of Southpoint

Had a great experience at this dealership. Jonathan hooked me up with a new 3 series. Easy process and great experience! Jonathan hooked me up with a new 3 series. Easy process and great experience! More

After dealing with some other poor dealership service centers, Malcolm Fields and techs did a phenomenal job taking care of me and my vehicle. Having to have work done is never fun, but they made it eas centers, Malcolm Fields and techs did a phenomenal job taking care of me and my vehicle. Having to have work done is never fun, but they made it easy, transparent and clear. Patricia runs an awesome shop, and their service is top-notch for ANY repair center, especially as dealership repair centers go. They went out of their way to make me feel special and took care of the issues. Highly recommended. More

I bought my X3 cpo at your dealership,Southpoint BMW. this is my first service, the service advisor was courteous and friendly. Got my vehicle in promptly and the service was completed in a timely manor. this is my first service, the service advisor was courteous and friendly. Got my vehicle in promptly and the service was completed in a timely manor. Very good job, thank you. More

Excellent dealership. Very good experience buying our car there. Jhon was extraordinary. Even though we stayed passed closing time they were still very nice to us. Very good experience buying our car there. Jhon was extraordinary. Even though we stayed passed closing time they were still very nice to us. More

BUYER BEWARE! ! COMPLETE ENGINE FAILURE ON A BRAND NEW 2024’ x6. PURCHASED FROM THIS DEALERSHIP. TAKE YOUR MONEY ELSEWHERE. They will not stand behind their product ! COMPLETE ENGINE FAILURE ON A BRAND NEW 2024’ x6. PURCHASED FROM THIS DEALERSHIP. TAKE YOUR MONEY ELSEWHERE. They will not stand behind their product!! While I acknowledge the intricacies involved in the automotive industry, the absence of forthrightness from both BMW North America and Southpoint BMW is deeply troubling. The expectation for me to accept the vehicle back without a clear explanation or a pathway for a full refund or replacement only deepens the frustration. It appears there is a concerted effort to persuade me to embrace ownership of a vehicle in need of major repair, a scenario that is both confounding and disconcerting. Given the substantial financial investment of over $80,000 in this vehicle, there exists a justified expectation of honesty and integrity in the resolution process. The prospect of an entire engine replacement on a brand-new vehicle challenges the trust one places in the brand. It is this trust that underlines my plea for a candid and fair resolution to this matter. More

Thank you Malcolm Fields, April and the entire Southpoint BMW team. I appreciate you. Always helpful with routine service of my vehicle and made my day pleasant y providing pickup service. Thank you for the BMW team. I appreciate you. Always helpful with routine service of my vehicle and made my day pleasant y providing pickup service. Thank you for the inspection video provided and also the courtesy car wash. More

Working with Kenneth Butron and his team was an absolute pleasure! They have provided excellent service today! pleasure! They have provided excellent service today! More

I had a great service representative for this visit, which enhanced my service experience considerably. which enhanced my service experience considerably. More

This is my purchase dealership and the nearest to my home and chosen for these reasons. I brought in my BMW for the first warranted service and am completely satisfied so I will be establishing my relationsh and chosen for these reasons. I brought in my BMW for the first warranted service and am completely satisfied so I will be establishing my relationship with this particular service department. Additionally, all members were friendly and accommodating and presented well. More

JR Hunter is an awesome salesman. He was very attentive and responsive throughout our buying process. BMW of Southpoint was amazing as well. We drove from Charleston, SC and we would He was very attentive and responsive throughout our buying process. BMW of Southpoint was amazing as well. We drove from Charleston, SC and we would make the trip again when purchasing another car due to the outstanding customer service we received. More