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BMW of Newport

Middletown, RI

Overview
Reviews
Vehicles
4.7
689 Reviews
Call Dealership (855) 503-6346
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1215 West Main Road

Middletown, RI

02842

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Showing 689 reviews

May 25, 2024

Had my rims repaired and they did an excellent job. This was my first visit. More

by jimlorie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Volpicelli, Paul Cunha
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Helpful
May 24, 2024

Always a top notch experience at any Grieco dealership we do business with. Robert, Mark G and Jimmy deliver every time. More

by Joe T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Costakos, Mark Grenga, Bo St.Angelo, John Tyler , Jeff Dosreis, Paul Cunha
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May 24, 2024 -

BMW of Newport responded

Thank you for your positive feedback! We're thrilled to hear that Robert, Mark G, and Jimmy consistently provide you with top-notch service. We appreciate your continued business with Grieco dealerships and look forward to serving you again in the future.

Helpful
April 30, 2024

Great attentive service - appreciate the option to store my winter wheels and tires. Great service team. More

by cjem3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex - Service
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May 01, 2024 -

BMW of Newport responded

Thank you for your positive feedback! We're glad to hear that you're satisfied with our service and appreciate the convenience of our winter wheels and tires storage option. We look forward to serving you again in the future.

Helpful
April 23, 2024

Excellent service! !! I am very happy with all the people I worked with at BMW of Newport. More

by Romanndogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Apr 24, 2024 -

BMW of Newport responded

We're thrilled to hear about your positive experience at BMW of Newport! We strive to provide excellent service and we're glad to know our team met your expectations. Thank you for your feedback!

Helpful
April 17, 2024

Michael is a great service advisor. BMW of Newport is always a pleasure to work with. More

by co
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Apr 18, 2024 -

BMW of Newport responded

Thank you for your kind words! We are glad to hear that you had a positive experience with Michael and our team at BMW of Newport. We strive to provide excellent service to all of our customers and we appreciate your feedback. We look forward to working with you again in the future.

Helpful
April 05, 2024

Had a very positive experience at BMW of Newport. Milton Rogers, III was very professional, engaging and listened attentively as I described the vehicle I wished to purchase. He matched my request to More

by lpdonovan
Recommend Dealer
Yes
Employees Worked With
Milton Rogers, Mark Grenga
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Apr 05, 2024 -

BMW of Newport responded

Thank you for sharing your positive experience at BMW of Newport! We are thrilled that Milton Rogers, III provided excellent service and helped you find the perfect vehicle. It's great to know that the manager also ensured a smooth and efficient process for you. We appreciate your kind words and look forward to serving you again.

Helpful
March 22, 2024

I only have experience with the service department - and am super impressed! They’ve gone out of their way to help me with an unexpected issue with my car and treated me with kindness and professionalism in More

by Emily H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rolando, Service Mgr (cannot recall his name)
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Mar 22, 2024 -

BMW of Newport responded

Thank you for sharing your positive experience with our service department! We are thrilled to hear that we were able to help you with your unexpected car issue and that you felt treated with kindness and professionalism. We appreciate your trust in us and look forward to continuing to provide you with excellent service in the future. Thank you for the 10/10 rating!

Helpful
March 07, 2024

Could not fix the problem with my undrivable car, kept having me pay money in service for different things that were supposed to be related to the problem but same issue every time I went to pick it up. I More

by vandrade14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Cunha
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Mar 11, 2024 -

BMW of Newport responded

We are sorry to hear about your frustrating experience with our service department. We strive to provide effective and reliable service to all our customers. To investigate the matter further, please reach out to Mark Grenga, General Manager, via email at mgrenga@griecocars.com.

Helpful 2
January 31, 2024

Excellent experience. Milton is the best! No pressure, easy purchase .can’t wait to take delivery in my new X3 More

by Barbco213
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Milton Rogers
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Jan 31, 2024 -

BMW of Newport responded

We're excited to learn that your experience at our dealership was truly exceptional!

Helpful
January 24, 2024

Had a great experience at BMW of Newport, James Sr was very professional and would definitely purchase from again. Finance manager was also great he explained the breakdown of our purchase very thoroughly More

by coachcuzzi1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Costakos Sr
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Jan 25, 2024 -

BMW of Newport responded

Thank you for generously sharing your exceptional experience with James. Your business is of great significance to us, and we eagerly anticipate the opportunity to serve you once again in the near future.

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