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BMW of Bakersfield - Service Center

Bakersfield, CA

4.7
94 Reviews
Call Service Center (661) 396-4040

94 Reviews of BMW of Bakersfield - Service Center

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May 21, 2024

Great service, customer service was efficient and met my needs. Kept in communication the whole time More

by Eharris0288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Helpful
May 21, 2024

Scott is an excellent Service Advisor. He provides great customer service, which is a rarity these days. More

by DREAMINCINDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohsen Vaziri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Leyendecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

BMW of Bakersfield responded

Thank you for the great survey, Scott is great!!

Helpful
May 21, 2024

I love this dealership. Amanda always does a very professional job. I want a car that I can feel safe driving and she helps me stay ahead of problems. Because of this d More

by CHURCH.RON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohsen Vaziri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Aletaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christophe Faulkner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Leyendecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gloria Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Pleitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Morovicc\h; Bryan(?) (Genius)
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May 21, 2024 -

BMW of Bakersfield responded

Thank you for the great review, Amanda does do a great job!!

Helpful
May 21, 2024

Samantha was a pleasure to deal with. Such a nice and professional young lady. I didn’t get the name of the courtesy van driver, but she went above and beyond to accommodate my pickup. Ca More

by FREEMANSBAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Helpful
May 19, 2024

Service agent was kind and communicative and explains well what I need. Overall, I am satisfied More

by KYUDOLL2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohsen Vaziri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
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Helpful
May 19, 2024

Amanda in the service department did an amazing job taking care of my car. Highly recommend to come visit her at BMW.... More

by MITUL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohsen Vaziri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gloria Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Pleitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 18, 2024

Johanna i Has provided me exceptional customer service thank you very much for being the way you are. It’s always a pleasure meeting people at Johanna. More

by AYPOBREZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna
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Helpful
May 18, 2024

They drove me around while my car was getting an oil change and micro-filter replaced. More

by ednalice2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Helpful
May 18, 2024

Very knowledgeable and got my car back on the road with no issues. That’s the key More

by jgoins36114
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Roger
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Helpful
May 17, 2024

Sam was an amazing rep and they serviced my car in such a timely manner More

by LUVSTONEBOYZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Helpful
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