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BMW Concord

Concord, CA

4.6
979 Reviews
Call Dealership (925) 682-3577
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1967 Market St

Concord, CA

94520

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979 Reviews of BMW Concord

April 28, 2024

Hi Miguel, yes all went well and as always I am very satisfied and grateful for the service you provide, you guys make me feel like family. Thank you!!! More

by Jeannette B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Alvarado
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Helpful
April 27, 2024

I was able to bring my car in and have service right away without a long wait time. More

by G. Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tiongson
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Helpful
April 26, 2024

They addressed my concerns about a major repair on a vehicle with low mileage and worked with BMW USA to resolve to my satisfaction. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tiongson
Report | Print
Apr 26, 2024 -

BMW Concord responded

We're glad to know that we could address your concerns and work with BMW USA for a satisfactory resolution. Thanks for choosing BMW Concord, we appreciate the positive feedback!

Helpful
April 25, 2024

Its a little expensive but the customer service is really great. I highly recommend Concord BMW. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
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Apr 26, 2024 -

BMW Concord responded

Matt, we appreciate your five stars, feedback, and recommendation. At BMW Concord, we strive to keep our pricing fair and reflective of the quality of service we provide. Thanks for choosing us!

Helpful
April 25, 2024

Miguel was very helpful and knowledgeable with his advice. He's an A rated service advisor. More

by foadrekabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Alvarado
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Apr 25, 2024 -

BMW Concord responded

It's fantastic to hear Miguel delivered a fantastic experience. Thank you for choosing BMW Concord!

Helpful
April 11, 2024

Excellent customer service and technician was very helpful and polite. He answered all my questions and explained everything very clearly. More

by Rj2robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon Mayeux
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Apr 11, 2024 -

BMW Concord responded

We're glad to know you had an excellent experience with our team at BMW Concord. We always aim for clear communication and top-notch service. Thanks for the review!

Helpful
April 10, 2024

Concord is the most service oriented of the many BMW dealers I have worked with over the years. Jennifer was great, and Robert Mackie is the MAN and even the sales staff kept their word and helped corr More

by HSM240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Castellon, Robert Mackie, James Stanford
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Apr 11, 2024 -

BMW Concord responded

We're delighted to know that our team at BMW Concord, especially Jennifer and Robert Mackie, were able to provide you with the top-notch service we strive for. We appreciate your shout-out to James Stanford as well! Thanks for choosing us, and enjoy your new BMW!

Helpful
March 31, 2024

Always the friendliest, nicest, most professional people. Every time! Trusted and reliable service!Joey T is the best! More

by Rosanadanawc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tiongson
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Apr 01, 2024 -

BMW Concord responded

We're delighted to know you've consistently had friendly and professional experiences with us at BMW Concord! Your trust in our service means a lot. We'll be sure to pass your kind words along to Joey. Thanks for the review!

Helpful
March 29, 2024

I was impressed with the courtesy and customer service provided by BMW of Concord. I was calmly and cordially attended to by everyone I interacted with, but I would like to give a special appreciation to More

by marcilio lustosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin de Souza
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Apr 01, 2024 -

BMW Concord responded

Marcilio, it's great to know that Kevin and the rest of our team at BMW Concord provided you with such a positive experience. We're glad your 330i is running smoothly - enjoy those delicious cappuccinos!

Helpful
March 27, 2024

Miguel and Michelle were outstanding. Professionals guiding me through the service of my car as well as its purchase . With thanks to them both…. More

by Yale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel, Michelle
Report | Print
Mar 28, 2024 -

BMW Concord responded

We're so glad to know that Miguel and Michelle were able to guide you through your car service and purchase at BMW Concord. We appreciate the kind words, thank you!

Helpful
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