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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

Waynesville, NC

4.5
370 Reviews

370 Reviews of AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

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May 18, 2024

I had a last minute issue with my tires and they were able to work me in and fix the problem. More

by TGHASKETT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know name.
May 16, 2024

Service went smoothly and my vehicle was ready the day of. Service advisor was very friendly and listened to my concerns. More

by Steven Kilby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Steven, we're glad to know your service experience at Autostar Chrysler Dodge Jeep Ram FIAT of Waynesville went smoothly and our team was able to address all your concerns. Thanks for the positive feedback!

May 13, 2024

I've been a regular at your dealership for fifteen years now--even before it became AutoStar, and the service and outstanding treatment I receive by both my service advisor, Brian, and my preferred usual te More

by NCNATURALHIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Coval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Coval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

NCNATURALHIGH, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

May 13, 2024

We were visiting from out of town and had an issue with our vehicle. Traci Massey went above and beyond to help us out. From the moment we arrived until the work was complete, we were kept up to date abo More

by lazylarrys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Traci Massey
May 13, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

lazylarrys, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

May 05, 2024

Friendly staff, short wait time, vehicle service was excellent, comfortable waiting area, clean bathroom and an overall pleasant experience More

by sharonryan5471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda Mauck Schmidt
May 06, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

sharonryan5471, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 04, 2024

Convenient and reliable. Pricing is a bit excessive. $75.00 for an oil filter and $30.00 labor charge is ridiculous. More

by wheeler-09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Blanton
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

wheeler-09, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 03, 2024

Serviced 2017 Ram #1500 53k new brakes n oil change this week - everyone I came into contact with from service to parts to cashing out were outstanding - thx More

by MJRICCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenni Rish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff in parts Dept. 5 star!
May 06, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

MJRICCA, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 02, 2024

They done al the work that need to be done with reasonable time and had a good experience More

by BIPINBPATEL2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know how was my service advisor was
May 06, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

BIPINBPATEL2000, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 29, 2024

Brian and the AutoStar Service Department are the best! You are always greeted with a smile. Brian remembers me, and my car, every time I go. They always get me in and out as quickly as possible. I will no More

by KJAMISON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

KJAMISON0, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

April 29, 2024

Brian was wonderful and answered any questions I needed answered. They was very professional and understanding. More

by donnamarie198903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

donnamarie198903, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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