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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

Waynesville, NC

4.5
379 Reviews

379 Reviews of AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

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June 01, 2024

I was only in for a service and a couple of minor recalls. They provided excellent service. I’ll gon there again! More

by JBBGIBSON
Recommend Dealer
Yes
Employees Worked With
Courtney Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Excellent service. Assisted us with finding the extended warranty and using it! Great people and a great team. Thank you to all. The mechanic was excellent. More

by MWARD592003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Sheehan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Autostar Chrysler Dodge Jeep Ram FIAT of Waynesville provided excellent service during your visit. Take care and please don't hesitate to reach out if we can assist you again in the future!

May 28, 2024

Everyone is friendly and helpful. Car was taken in for an oil change and recall. More

by FROGFISHING09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Cheary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Coval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Markeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Sheehan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

We really appreciate you taking the time to leave Autostar Chrysler Dodge Jeep Ram FIAT of Waynesville this awesome review, thank you!

May 28, 2024

Very knowledgeable of my trucks problems, they took the time to keep me informed of stages of repair, very polite. More

by jwcraven779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

jwcraven779, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 28, 2024

I had to have a part replaced that was extremely hard to find and on back order. They took time to look for the part around the US and find it in order to get it shopped quickly for replacement. They kept More

by mnoakley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you for sharing your experience! We're so glad our Autostar Chrysler Dodge Jeep Ram FIAT of Waynesville team was able to assist with your parts & service needs and we hope to see you again in the future. Take care!

May 26, 2024

Very professional and completed the work on time. This was my second visit and I will return. More

by BAYSHORE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Autostar Chrysler Dodge Jeep Ram FIAT of Waynesville Team

May 24, 2024

They are very slow; an hour and a half to do routine maintenance is ridiculous. Never remember I have a warranty (Ally) and can't remember to charge them, not give me a discount. Had tires rotated and t More

by jackdanielsforbreakfast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Griffith
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you for sharing your feedback about your recent experience at our dealership. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

May 24, 2024

Absolutely perfect service from Miranda Schmidt! Can’t wait to come back and visit with her!! More

by lizarae4516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Schmidt
May 27, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you for sharing your great service experience with Miranda at Autostar Chrysler Dodge Jeep Ram FIAT of Waynesville! We'll see you next time! Have a great ride!

May 20, 2024

The service we received was good and will do more services ar this location in the future More

by JOHNSONDONNA8219
Recommend Dealer
Yes
Employees Worked With
Jenni Rish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bensch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

John, thank you for choosing us! We hope to serve you again in the future. Safe travels! - The Autostar Chrysler Dodge Jeep Ram FIAT of Waynesville Team

May 18, 2024

I had a last minute issue with my tires and they were able to work me in and fix the problem. More

by TGHASKETT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know name.
May 20, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

We really appreciate you taking the time to leave Autostar Chrysler Dodge Jeep Ram FIAT of Waynesville this awesome review, thank you!

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