Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Toyota South Austin
Austin, TX
1,650 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,650 reviews
May 31, 2024
If you do not know about cars like me . please find somewhere else to fix your car or for oil change. they gonna ripped you off.This is my last time on this dealership.i went for oil change please find somewhere else to fix your car or for oil change. they gonna ripped you off.This is my last time on this dealership.i went for oil change on May 28th they said i need to replace stud and lug nut.which is they had to fix upon service my car because they did that lug nut slip while servicing and total parts for lug nut and stud is $17.40 and service advisor Timothy told me that cost total $492 including labor on text.and he gave me appointment for may 30th.i drop off my vehicle at 10:50 and he texted me at 1:10 Pm to pickup my car i paid and got my car i saw on invoice parts was $17:40 and Labor charge was $328.99 on his paper work i saw he wrote 1:30 hrs labor work so for 1:30hrs labor charge is $328.99 and work is only replace 1 stud and lug nut.I visually inspected and seems like lug nut also not new.I reviewed all my service invoices seems like they want take your every penny.also they did my tire alignment on 45k mile and i went for 50k mile they said i had to do tire alignment again🤦🏻♂️.i told him you guys recently did my alignment on 45k and his reaction was awkward.i was going this dealership since I bought my car its been 2 yrs but I noticed 3 times they just want your money they don't care about your car More
by Aviskar KC
Employees Worked With
Timothy
Helpful May 31, 2024
Worst place ever. Liars from sales people to the director of used car sales. Broken promises. If you want to be treated like trash and have sales people like Steven be Liars from sales people to the director of used car sales. Broken promises. If you want to be treated like trash and have sales people like Steven be rude to you and lie and sell you a used car that they know the engine isn’t good just to get a sale then go here. From day one they lied. They said they would change brakes tires and do a thorough inspection of the used vehicle they sold and they didn’t. Not only did they say hey pay for the car sign here to them then say okay so we need to keep it for about two days to do all the work and inspection before u can take it because it’s the weekend and service is full and booked. Unfortunately we honestly didn’t think anything of it but we should have and it should have been something we should have questioned after a few days they called and said they actually needed to keep it longer because it has a part that needs to be changed and they need to order the part and to give them one more day. One more day actually turned in to 7. After picking up nothing they said was actually done. Breaks were squeaking engine had a sound only one tire was replaced and the engine had no oil. The response was we didn’t say we would give u two tires.and we aren required to give u the service record of work done. The engine to find out was not good it was brining oil through the muffler. We have spoke to so many people with them all lying and being rude and no one wanting to responsibly. Moving in to the next step now. So please be ware of this place. And make sure before u buy a car here that it’s been inspected before u buy. Don’t trust them. They will sell u a Lemmon car More
by Alitamez
Employees Worked With
Todd David Steven
May 29, 2024
Isaac my Service Advisor at AutoNation South Austin was wonderful. I had a scheduled appointment for my truck’s 10,000 mile oil change and it was easy and fast. Thank you! wonderful. I had a scheduled appointment for my truck’s 10,000 mile oil change and it was easy and fast. Thank you! More
by mybeau02
Employees Worked With
Isaac
May 29, 2024
Juan, Efrain and Randy are the personification of professionalism, courtesy, and patience. We'll always return. Look forward to the care they take with our vehicles. professionalism, courtesy, and patience. We'll always return. Look forward to the care they take with our vehicles. More
by mpbeames
Employees Worked With
Juan, Efrain. Randy
May 26, 2024
great experience memorial day weekend! great service! great deal! we are satisfied customers! they had the exact vehicle we wanted and at the right price! great service! great deal! we are satisfied customers! they had the exact vehicle we wanted and at the right price! More
by wally3
Employees Worked With
Thomas Hurt
May 26, 2024
Thank you Eric Lopez for all your help! ! After dealing with several dealerships and vehicle salesmen, you were by far the best! Keep up all the excellent work! Sam was a delight and very kn ! After dealing with several dealerships and vehicle salesmen, you were by far the best! Keep up all the excellent work! Sam was a delight and very knowledgeable as well. You guys made the wait worth it!!! More
by ajreeves90
Employees Worked With
Eric and Sam Lopez
May 24, 2024
I have owned 5 Toyotas in my 75 years. Both my 2010 Corolla, that I gave to my daughter, and my 2015 Corolla are still being driven today. Need I say more?! Both my 2010 Corolla, that I gave to my daughter, and my 2015 Corolla are still being driven today. Need I say more?! More
by cmd
Employees Worked With
Tim Scott provided exceptional service and kept me informed of the progress.
May 23, 2024
I was about to give up on my search for a new vehicle after visiting several dealerships in Austin. Fortunately, I stumbled across AutoNation Toyota South and connected with David M. From the very beginn after visiting several dealerships in Austin. Fortunately, I stumbled across AutoNation Toyota South and connected with David M. From the very beginning, David immediately responded to my inquiry about a vehicle and was incredibly responsive to all my questions before I even set foot in the dealership. At the dealership, David was attentive, professional, friendly, and immensely helpful throughout the entire process of selecting, test driving, and finally deciding on a new Toyota RAV4. I usually find the process of car buying frustrating and intimidating, but David completely demystified it for me. His kindness and approachable nature made a world of difference. If you are in the market for a new Toyota, I highly recommend David M. at AutoNation Toyota South Austin. He truly made the experience enjoyable and stress-free. More
by Sofia
Employees Worked With
David M
