AutoNation Toyota Las Vegas
Las Vegas, NV
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We came to the lot to purchase a used car, The car was not on the lot. The sales person asked us to pay $200 to hold the car so we could test drive and possibly purchase when it arrived on lot. The car ne not on the lot. The sales person asked us to pay $200 to hold the car so we could test drive and possibly purchase when it arrived on lot. The car never appeared and my $200 was not returned. Seemed like a classic bait and switch, dishonest dealer. We saw another car we did like, and may have purchased but we were not allowed to test drive or inspect vehicle, this also seemed odd. Over the course of a week and 2 sales people we never test drove a car, spent about 2 hours in the dealership and I am out $200. We bought a car at Hyundai next door 30 minutes after we left Toyota. More
Amazing service and customer service. Mitchell was very knowledgeable and helpful with the process and Sergio is and amazing accountant Mitchell was very knowledgeable and helpful with the process and Sergio is and amazing accountant More
This dealership is amazing. From the employees, customer service, cleanliness. I have no complaints. Everything about my visit was fantastic. Mitchell helped us get our car! From the employees, customer service, cleanliness. I have no complaints. Everything about my visit was fantastic. Mitchell helped us get our car! More
The service advisor Shane never texted me to let me know my car was ready. This happened 2 months before with a different service advisor as well. my car was ready. This happened 2 months before with a different service advisor as well. More
I like bringing my car to get maintenance at AutoNation because they are convenient and I know they are going to do the best job possible. Most of the employees are friendly and are willing to go out their because they are convenient and I know they are going to do the best job possible. Most of the employees are friendly and are willing to go out their way to give you the best experience possible. More
Don Chico was amazing! The sales associate we’ve been using for nearly 15 years retired. Don stepped in and was great. He made what’s usually a fairly stressful process inc The sales associate we’ve been using for nearly 15 years retired. Don stepped in and was great. He made what’s usually a fairly stressful process incredibly easy. More