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AutoNation Honda Roseville

Roseville, CA

4.7
2,174 Reviews

500 Automall Drive

Roseville, CA

95661

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Showing 2,174 reviews

April 15, 2024

I bought a Honda accord Hybrid. Stephan the sales associate Helped me. Autonation team is amazing they are all very helpful. I love my ride and I’m recommending everyone to go Auton More

by Thejosansandeep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephan Sanchez
Apr 17, 2024 -

AutoNation Honda Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 14, 2024

Buying a car is very stressful but Brad and Marcos made the experience a lot less stressful and fast I would recommend Honda to friends and family. More

by Diana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad, Marcos
Apr 16, 2024 -

AutoNation Honda Roseville responded

Hi, we are pleased to hear you had such a positive experience with us, Diana! We appreciate your recommendation of AutoNation Honda Roseville and we hope to be of service again in the future.

April 11, 2024

I ended up getting a 2022 Honda HRV that I love, however I had an appointment to test drive a different HRV. The keys had been pulled and I was on my way to the dealership when another customer without an a More

by sgravelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Right, Wesley Stewart
Apr 13, 2024 -

AutoNation Honda Roseville responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda Roseville take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (916) 467-8056 to discuss what we can do to help.

Apr 25, 2024 -

sgravelle responded

I was promised 3 things would be fixed when we purchased my HRV. They had my car for 3 days to fix the items. The first day you are assigned a Service Advisor. This did not happen. Strike 2. I called at 4PM to check on the status of my car, she was shocked that no one had reached out to me. At 5PM I got a call from an advisor saying he put in the paperwork to have the items approved by the protection plan. I said what are you talking about? He said it had to be approved by the protection plan I bought. I explained I did not buy a protection plan that these items were approved by sales to be fixed when I bought the car. So they wasted an entire day by not assigning an advisor then when they did processing it incorrectly. Strike 3. So I said they could keep the car another 2 days if necessary to get the items fixed. When I picked up the car, 2 out of 3 items were fixed to my satisfaction. The 2 paint chips that were supposed to be filled in and then painted were just painted. The chips are quite noticeable they are just now white. I was told by the Service Advisor that this is just the way they fix them. We told him that is not what we agreed to with sales. Ok Strike 4. He said we would have to talk with our Sales Finance person. I left multiple messages for our Sales Finance person on multiple days, no response. He has not returned any of my phone calls. Strike 5. After my first review with Dealer Rater I received the above email saying "The staff at AutoNation Honda Roseville take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (916) 467-8056 to discuss what we can do to help." So I called the GM today and left a message for him to call me. Let's hope he has the courtesy to return the call and complete the work in the way that it was promised and that this won't be Strike #6 against AutoNation Honda-Roseville. (Strike 1 is in my review above)

April 10, 2024

Made the buying process very easy. No haggling. No wasting of our time going back and forth. They offered what we thought was a fair price for the car and for our trade-in, so we bough More

by perryjk3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clement and Steve
Apr 12, 2024 -

AutoNation Honda Roseville responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

April 09, 2024

Great experience and service. Fair price with no added dealer markup or market adjustment xx. Sales and finance were extremely friendly and easy to work with. More

by Jdavid67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Yabut and Andrew in Finance
Apr 11, 2024 -

AutoNation Honda Roseville responded

Hi, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!

April 05, 2024

Sean was so nice and super helpful! Helped me get my first car despite the stormy weather that day. Sean was very patient and worked with budget. Beyond happy with my new car! More

by martellsandra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Yabut and Ahmad Abdalla
Apr 05, 2024 -

AutoNation Honda Roseville responded

Hello Martellsandra, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 04, 2024

Was treated with the utmost courtesy and patience. Really worked with me to get numbers within my range More

by bethyannspick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yes Lee
Apr 05, 2024 -

AutoNation Honda Roseville responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

March 28, 2024

Great experience, would recommend Auto Nation Honda to anyone looking to purchase a vehicle. Be sure to ask for Christy, she was great! More

by Lefty1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christy
Mar 30, 2024 -

AutoNation Honda Roseville responded

Thanks so much for the warm recommendation of the team here at AutoNation Honda Roseville. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 28, 2024

I am happy manegar assistant finance bro abudullah I really appreciated again thank everyone one More

by usmankhalid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I think Abdullah
Mar 30, 2024 -

AutoNation Honda Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 28, 2024

Everyone was great! Ana was so helpful and patient. She took the time to help find the perfect car for me More

by charlotte price
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna, todd
Mar 30, 2024 -

AutoNation Honda Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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