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AutoNation Ford Sanford
Sanford, FL
861 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 861 reviews
April 24, 2024
This review is about Autonation corporation, not this particular dealership Location. Autonation corporation is forcing all their Florida dealerships to charge a $199 optional fee on every sale. Please particular dealership Location. Autonation corporation is forcing all their Florida dealerships to charge a $199 optional fee on every sale. Please refuse this fee and make sure it is not written on your purchase agreement in any way/shape/or form. They already charge you a $995 dealer fee which includes documentation! They are charging an additional $199 for electronic filing. They use a third-party company to handle title transfers/tag transfers/documentation/etc. That third-party company only charges Autonation $76 and then Autonation gets a “kickback check” for $123 on every single deal as per third party company representative. They’ve been doing this since 2004! Since it is optional, make sure they do not charge you for this fee. Do not let “Any” Autonation dealership put this fee on your buyers order/purchase agreement. As soon as you see it, tell them to remove it and don’t let them just take it off the top line, make sure it is not written anywhere. do not initial the section that states that you’re OK with that fee! Absolutely not! Decline immediately! Autonation corporation are xxxxx and thieves. If any Autonation dealership tries to charge you this fee, regardless of you telling them you are refusing to pay for it, reach out to Jill Bilanchone @ (954) 769-2447 “Vice president of Autonation”. Let her know you are refusing to pay that ridiculous “optional fee” and the dealership is still trying to charge you for it. Let her know Frank sent you. We are besties 😂. also reach out to the Southeast Florida BBB. There you could post a review and begin an investigation. Also, reach out to the FTC, Florida’s consumer, protection department, State, attorneys, office, and the local DMV in the county where the dealership is located. More
by Jackie Meoff
Employees Worked With
Jill
Helpful April 03, 2024
It's hard to find a dealership of this caliber in today's business environment. Kenyon went the extra mile every step of the way to make this deal happen quickly and seamlessly. Don't hesitate to shop here business environment. Kenyon went the extra mile every step of the way to make this deal happen quickly and seamlessly. Don't hesitate to shop here because you certainly won't be wasting your time and you'll be spending less of your money ! It's seldom I praise a finance guy but I really enjoyed my time with Manny. Angie, thanx for your help. Thank you all. More
by Fido
Employees Worked With
Kenyon, Sales, Manny, Finance
March 09, 2024
We have done business with AutoNation Sanford on 3 different occassions and each time it's been one of the better car buying experiences. We bought an 2017 F-150 new, sold a van we no longer drove an different occassions and each time it's been one of the better car buying experiences. We bought an 2017 F-150 new, sold a van we no longer drove and most recently bought a used Jeep Cherokee. We wound up returning the Jeep and they definitely honor their 5-day reteurn policy with no questions asked. In our case there were some issues that couldn't get resolved with the vehicle but never did we feel pressured to keep it. We'd certainly go back in the future as while price is important so is standing behind and honoring promises to the customer. If you're in the market for a new or used car please do seriously consider AutoNation Sanford you won't be disappointed. More
by erik.stonebreaker
Employees Worked With
Champ Edirisinghe
March 02, 2024
a really friendly dealership and make you feel at home and don’t make you feel pressured into buying the vehicle you are looking at they want the best for you and don’t make you feel pressured into buying the vehicle you are looking at they want the best for you More
by Rosales34
Employees Worked With
Sterling Swope
February 29, 2024
Nice people, especially Steve and Jessica, the Sales director. Gave fair value for trade-in and met us half-way for vehicle exchange at the Autonation dealer in Charlotte, NC. That offer to meet us ha director. Gave fair value for trade-in and met us half-way for vehicle exchange at the Autonation dealer in Charlotte, NC. That offer to meet us half-way between Eastern North Carolina and Florida sealed the deal. More
by joe.d.meagher
Employees Worked With
Steve and Jessica
February 23, 2024
You salesman Cedric was knowledgeable and a pleasure to work with. Then when I got to finance, the experience could have been smoother since I didn’t take out a loan. work with. Then when I got to finance, the experience could have been smoother since I didn’t take out a loan. More
by Edwin C
Employees Worked With
Cedric, Mr. Rodriguez
February 20, 2024
The entire team was awesome! Jessica,Dave and Jorge were a joy to work with! I appreciate the time and effort they put into making the deal so pleasant! Jessica,Dave and Jorge were a joy to work with! I appreciate the time and effort they put into making the deal so pleasant! More
by Henry
Employees Worked With
Jessica,Dave,Jorge
