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Auto Universe

Memphis, TN

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34 Reviews

2466 Covington Pike

Memphis, TN

38128

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Showing 34 reviews

January 12, 2024

Marcus on Covington pike was amazing. Had to go on Winchester Sonny is rude the service guy is full of it . I have complained about alinement spice I got the car guy put air in tires and More

by Jaqid71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lamont
September 23, 2022

I bought a car in July and took it to service for a few issues and it's been 2 months since I've had my car. I feel like my car hasn't been made a priority at all and I've driven the rental longer than the More

by Lrogers7
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Stanley
November 10, 2021

Great honest people I’ll most definitely be doing all my business with them. Brian was great he helped me to find exactly what I was looking for and made the experience so much easier and better! Thanks Bri More

by carly1995.s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Tucker
July 10, 2021

The best customer service I have ever had very flexible and beautiful cars if I could give them 100 stars I would thank you so much auto universe I love my new car ! More

by KayG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus
March 06, 2021

M.A.R.C.U.S.! What a great representative for AutoUniverse, Covington Pike in Memphis! Mr. Marcus' approach & customer service was A+! He greeted us, assisted us with what we saw on the website a More

by Norma J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MARCUS
February 12, 2021

I found the car I wanted at a great price. The salesman, Marcus Crawford, worked tirelessly to get all the paperwork done and the car prepared as fast as he could. He explained all the high tech features w More

by Lanlord1976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Crawford, Suleman Sohani
May 14, 2020

Bottom line - I had been looking for a particular vehicle in a particular color for 5 months, and Auto Universe on Covington Pike in Memphis had it. The vehicle looked good that evening in the dark, but ther More

by UnhappyCustomer
Recommend Dealer
No
Employees Worked With
Greggory Foster, Suleman Sohani
March 16, 2020

Caroline was my salesperson and she went above and beyond to provide excellent customer service! She was very knowledgeable and helped me set everything up after I had purchased my vehicle. More

by adiethom
Recommend Dealer
Yes
Employees Worked With
Suleman Sohani
January 31, 2019

Great Dealership It was a very easy process buying from here. Very friendly staff. Lily the receptionist was very nice, and made us feel welcomed. Peter our salesman w More

by pookiebrm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Moore
January 21, 2019

Excellent The reason I gave the dealership excellent customer service because they help caring and willing to do any and everything to make the customer happy More

by Topcat1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Moore
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