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Austin Ford Chrysler - Service Center

Austin, MN

4.7
79 Reviews
Call Service Center (507) 437-3291

79 Reviews of Austin Ford Chrysler - Service Center

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May 20, 2024

Great people to work with. Prompt pickup, kept me informed on the progress and prompt delivery. More

by JKROC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Austin Ford Chrysler responded

Thank you for choosing Austin Ford Chrysler. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
May 19, 2024

This time I had to reschedule my appointment and Angie took care of me very nicely. Doug took care of me setting my first appointment. I do not mind coming back Sven if there is a wait More

by junkyard2769
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie
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May 20, 2024 -

Austin Ford Chrysler responded

Thank you for choosing Austin Ford Chrysler. Your feedback and rating mean a lot to us. We're glad Angie was able to help, and we hope to see you again!

Helpful
May 15, 2024

Good experience and willing to help with vehicle solutions while doing repairs on my vehicle More

by James.locke68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Austin Ford Chrysler responded

James, Thank you for choosing Austin Ford Chrysler. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
May 14, 2024

Had a good experience with the service department. Checked everything out in a timely manner. Nice staff. Answered all my questions. Got me back on the road More

by briangenegunsallus
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michelle Johnson great service manager
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May 15, 2024 -

Austin Ford Chrysler responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Brian, for choosing Austin Ford Chrysler!

Helpful
May 12, 2024

I have always had good service from Austin Ford, and I especially like the fact that they come to my house to pick up the car when I need service. More

by harriet.le.ulland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shop manager
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May 12, 2024 -

Austin Ford Chrysler responded

Harriet, thank you for choosing Austin Ford Chrysler. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
May 02, 2024

They gave me a ride home and delivered my car when the service was done , Awesome ! More

by jlcrozier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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May 02, 2024 -

Austin Ford Chrysler responded

Thanks for sharing your thoughts about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

Helpful
April 30, 2024

i appreciate the level of concern about my scheduled service and how well everything was explained to me. More

by jbernard4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Johnson
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Apr 30, 2024 -

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

Helpful
April 30, 2024

Very easy to deal with and very accommodating. Would definitely recommend the dealership. Nice work More

by crystal_12810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 30, 2024 -

Austin Ford Chrysler responded

Thank you so much for your kind words, Crystal, and for taking the time to leave us this wonderful feedback!

Helpful
April 26, 2024

I like the local service and friendly employees in the service department. I will be transitioning much of our auto service to Austin Ford Chrysler. More

by jbernard4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2024 -

Austin Ford Chrysler responded

Thanks for sharing about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

Helpful
April 19, 2024

I called-drove the car there and within 2 hours the car was ready! Great service More

by hapy53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Austin Ford Chrysler responded

Thanks for sharing about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

Helpful
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